Excellent customer service and support, nothing is too much trouble.
Roger
Leasepoint
3 years ago
Thanks for the kind review. Really pleased you are happy with our service. Enjoy the car!.
Ημερομηνία αγοράς: 30/05/2022
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Good communication with the delayed production schedule challenges. Car was exactly as ordered.
Many thanks
Roger
Leasepoint
4 years ago
Thank you for your patience with the protracted delays across the industry just now. We are pleased you found our service to be good, and we hope to assist you again.
Did what they said: Negotiated a seamless change from the old to new vehicle
Responded well to various emails.
Roger
Leasepoint
4 years ago
Thanks for the kind review Douglas. Great to hear!
Ημερομηνία αγοράς: 25/01/2022
0
Κοινοποίηση
MB
Mark Bridgewater
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mark Bridgewater για Leasepoint:
A very personal and efficient service with clear communication and attention to detail. I am a long term customer who is pleased with the service.
Roger
Leasepoint
4 years ago
Thanks for your long term custom, and the great review, Mark! - We hope you enjoy this amazing car!
Ημερομηνία αγοράς: 13/11/2021
0
Κοινοποίηση
KN
Kingsdown Nurseries
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Kingsdown Nurseries για Leasepoint:
Fantastic team, kept us updated and always ready to help - highly recommend.
Roger
Leasepoint
4 years ago
Brilliant to hear, thanks Nathan - We hope you enjoy this amazing car. A small note of caution though, I had the same exact car delivered on September 1st, and stolen on 20th October. They are apparently sought after on the Black market, so please make sure the security surrounding it is good!
Very fast response and good communication levels with all staff involved. Only hiccup was that the 'NCO' wheels didn't get onto the order and vehicle arrived with incorrect wheels. The dealer is...
Διαβάστε περισσότερα
Roger
Leasepoint
4 years ago
Thanks for the review Vernon, and it is a shame that there was a mix up on the alloys for your car - this is highly unusual. We did specify the alloys required with our dealer, but there was an error made. This was straight away resolved for you with our dealer ordering the correct alloys with no charge to you.
Still, not an ideal experience for you I appreciate, so my apologies. Sometimes it is when things go a little wrong (very rare for us thankfully or else I would be even more Grey!) that you get to find out what sort of service is on offer, and I feel confident that with the dealer, we have provided a five star response to this human error.
Thank you for your order, we really appreciate it - and if we can assist with anything during your lease, please let us know.
Regards,
Roger
VM
Vernon Milner
4 years ago
Roger - Agree, it has been handled extremely well by the dealer. Unfortunately, we're human! Won't stop me using Leasepoint again as you know I have done many times before.
Roger
Leasepoint
4 years ago
This is the main thing, phew! - Thanks Vernon - speak again soon.
Ημερομηνία αγοράς: 26/10/2021
0
Κοινοποίηση
KB
Kevin Burwood
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Kevin Burwood για Leasepoint:
Excellent customer service throughout the process, Delivery driver from Taunton Volvo was very helpful and courteous when dropping the vehicle off
Thanks once again Leasepoint!
Roger
Leasepoint
4 years ago
Thanks very much Kevin, really pleased you are happy - and we will let our dealer know of the good review for the driver, as we often receive good feedback regarding their team.
Ημερομηνία αγοράς: 08/09/2021
0
Κοινοποίηση
KB
Kevin Burwood
Επαληθευμένη από το Feefo
Lancaster
4 years ago
Τι είπε ο Kevin Burwood για Leasepoint:
I have used them many times and will continue to do so, Always very helpful & excellent customer service!
Excellent service, regular updates and delivered on their commitments.
Roger
Leasepoint
5 years ago
Thank you! We hope you enjoy your car, and we look forward to assisting again soon.
Ημερομηνία αγοράς: 21/05/2021
0
Κοινοποίηση
LB
Louise Welch t/a Bespoke Buffets
Επαληθευμένη από το Feefo
5 years ago
Τι είπε ο Louise Welch t/a Bespoke Buffets για Leasepoint:
Excellent customer services from start to finish.nothing was to muchtrouble
Roger
Leasepoint
5 years ago
Brilliant to hear, thanks Lou. We're happy to be keeping the best buffets in Shropshire and surrounding areas on the road, in style, and with German reliability! Thank you for ordering with Leasepoint.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
