JustAirTicket.com δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 4,191 κριτικών
Αξιόπιστος πελάτης
8 years ago
Trip to Greece booking
Friendly representative and very quick to respond after booking to give details.
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
Thank you for your positive review and we are very happy to hear that you are satisfied with our product and service. We would like to thank you for choosing us and hope to welcome you back soon.Thank you!
0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Great service, Victoria and Ryan were wonderful customer service rep's.
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued customer,
Thank you for your Valuable feedback, we are glad to hear that you are happy with our services provided to you by our agents. We would like to thank you for your business with us and looking forward to being the part of your future trips. Thank You!
0
Κοινοποίηση
TC
Trusted Customer
8 years ago
Τι είπε ο Trusted Customer για JustAirTicket.com:
Great help from jasper.
Jasper was great and very patient.
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
Thank you for your kind feedback for our agent, we are glad to hear that you are happy with our services and we will continue to offer the same in future as well. Thank you and Take care!
0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Satisfied customer
Victoria was terrific and resolved a ticketing issue promptly and to my great satisfaction. Thank you!
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
Thank you for the wonderful review of our agent. we are glad that you had a great experience with us and we are very happy to hear that our staff was able to meet your expectation. We appreciate your business with us and looking forward to welcoming you back in the near future. Thank You!
0
Κοινοποίηση
TC
Trusted Customer
8 years ago
Τι είπε ο Trusted Customer για JustAirTicket.com:
Thanks Olivia White
Olivia White was very helpful during my booking. Answering all my questions and ensuring that I had all the correct information for my trip
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
We appreciate your feedback and we do take pride in serving our customers at our best. We really appreciate your business with us and thank you for choosing us as your travel partner. Take Care!
1
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
I'm not sure why they called other than to confirm my ticket info
I'm not sure why they called other than to check my info. I purchase internationally flights frequently and was never called. The caller was clear and concise. Sorry I forgot her name. The call came...
Διαβάστε περισσότερα
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
Thank you for taking out time to share your valuable feedback and we would like to apologize for the inconvenience caused to you, however, we would like to inform you that whenever you make a reservation on our website, we do ticket verification just to make sure that all the details provided are correct and in case any changes are required we can do so before we issue your e-tickets. Thank you for giving us an opportunity to serve and we would look forward to welcoming you back soon. Take care!!
0
Κοινοποίηση
TC
Trusted Customer
8 years ago
Τι είπε ο Trusted Customer για JustAirTicket.com:
While I was going through the verification process with Victoria, who was very professional, someone else was calling me and left me voicemail from Justairticket. The process was just a bit confusing...
Διαβάστε περισσότερα
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued customer,
Thank you for your kind feedback for our agent, we are glad to hear that your overall experience with us was very good and we would like to thank you for giving us an opportunity to serve you. We will look forward to welcoming you back soon. Thank you and take care!
0
Κοινοποίηση
TC
Trusted Customer
Springfield, il
8 years ago
Τι είπε ο Trusted Customer για JustAirTicket.com:
I'm definitely a happy customer!
This was the first time that I had used JustAirTickets.com and I found the online ticket purchasing to be easy and efficient. I was also pleased that I could contact a person by phone when I had a...
Διαβάστε περισσότερα
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
Thank you for your kind review and we are pleased to know that you are satisfied with our product and service. We will continue to offer you the same in future as future as well and don't hesitate to call us if there's anything we can help you with, for your next trip.Thank you and Take care!
0
Κοινοποίηση
TC
Trusted Customer
8 years ago
Τι είπε ο Trusted Customer για JustAirTicket.com:
Great customer service, process could use some simplification.
It was good but could be improved. Most ticket offices just get the credit card number and security code. Once that is verified you get the ticket. You require a digital signature added to the...
Διαβάστε περισσότερα
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
Thank for taking out time to share your experience with us. We will work on your feedback as we would love to improve our service for our customers, however, we would like to inform you that we do all the verifications just to make sure, the information shared with us is correct and in case any changes are required we can do so, before we issue your tickets. We have added e-sign in our process just to make sure that our customer is also aware of all details related to the booking. We are glad that our agent was able to meet your expectations. Thank you for giving us an opportunity to serve you. Take care!
1
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Not worth the hassle
I have now spent over an hour on the phone. The extensive verification process was a huge hassle. I also kept getting transferred back and forth because the representatives were confused. Then I was...
Διαβάστε περισσότερα
JustAirTicket
JustAirTicket.com
8 years ago
Dear Valued Customer,
We apologize for all the hassles you have gone through, however, the fares are controlled by the airlines and any time if there is a change in the price we only update you regarding the same. We understand you did not like our verification process but we follow this only for the safety of the cardholder so that no one else can misuse your information. We want to make sure the cardholder is aware of the purchase especially in case of Thirty Party Booking Reservations so that we can avoid any kind of fraudulent activity. Thank you for giving us an opportunity to serve you.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
