Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

jetlinecruise.com Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Εμφάνιση όλων των 3,523 κριτικών

Trusted Customer

carberry

4 years ago

Ημερομηνία αγοράς: 19/04/2019

Τι είπε ο Trusted Customer για jetlinecruise.com:

very disappointed the way this has been handled

ref 2028347 still awaiting for refund of 21.69 which was promised and after 6/7 emails we still have not received this as promised

Κριτικές προϊόντων

Roderick Crawford

5 years ago

Ημερομηνία αγοράς: 03/11/2019

Τι είπε ο Roderick Crawford για jetlinecruise.com:

At the start of the booking everything was very good. We had a problem at the start of the holiday and it was sorted. Since we returned we have tried to sort out a few issues and we are not hearing...

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Αξιόπιστος πελάτης

5 years ago

Ημερομηνία αγοράς: 11/08/2019

Quick to answer the phone. Comprehensive service. Hotel in Santiago was out of town necessitating use of public transport to visit city centre. Room in hotel not available on arrival mid morning...

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Kallum

jetlinecruise.com

5 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

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Trusted Customer

5 years ago

Ημερομηνία αγοράς: 14/02/2019

Τι είπε ο Trusted Customer για jetlinecruise.com:

communications were good and quick.

From first contact with the company until now ti has been good. Response to me emails was quick and concise Paper work was easy to understand and all relevant documents sent in time.I would use this...

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Kallum

jetlinecruise.com

5 years ago

Hello Julian, We are happy to hear that you would use us again, thank you for your comments. Regards, Kallum

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Αξιόπιστος πελάτης

5 years ago

Ημερομηνία αγοράς: 06/12/2019

Friendly contact at Jetline, but promises not met

Paid for pick up and return from airport.No one came. Paid extra for clear view from ship balcony. Unnecessary as all balcony’s have clear view. Hotel pretty bad

Kallum

jetlinecruise.com

5 years ago

Hello, We are very sorry to see that you have rated our service 1-star. I will pass this onto our product team for investigation as to what your transfers did not turn up. The rooms are what the cruise line state, we merely share that information with you, however we will make sure we look into this and see why people will pay extra for such room. Regards, Kallum

Αξιόπιστος πελάτης

5 years ago

Hi Kallum Not sure if you are able to see my “formal complaint booking 20314648/1” It gives a lot more detail than I put on the review. I had stated that the whole experience put paid to what was to be a celebratory golden wedding anniversary trip. I have received an auto message that I am to wait 28 days to receive some sort of reply. I’ve no intention of changing my review at the moment Brian

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Αξιόπιστος πελάτης

5 years ago

Ημερομηνία αγοράς: 28/05/2019

Service was very good I would recmend to a friend p

Kallum

jetlinecruise.com

5 years ago

Hi, Thank you for your review, we are glad to hear you would recommend us! Regards, Kallum

Κριτικές προϊόντων

Αξιόπιστος πελάτης

5 years ago

Ημερομηνία αγοράς: 28/03/2019

Excellent; would definitely book with them again

The holiday went smoothly with only one slight problem with a transfer that didn't turn up:( we had to make our own arrangements to get from the airport to the hotel) but jetlinecruises are in the...

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Kallum

jetlinecruise.com

5 years ago

Hello, Thank you very much for leaving us a detailed review. We are sorry to hear that you had a problem with your transfers, we will pass this information onto our product so they can review this and see what the problem was. Regards, Kallum

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Αξιόπιστος πελάτης

5 years ago

Ημερομηνία αγοράς: 10/09/2019

Excellent. Absolutely delighted. All transfers etc were spot on. Text or email confirming pick up and time. No problems at all

Kallum

jetlinecruise.com

5 years ago

Hello, We are glad to hear that everything went to plan for your holiday, thank you for your comments! Regards, Kallum

Κριτικές προϊόντων

Martyn Walker

5 years ago

Ημερομηνία αγοράς: 17/06/2019

Τι είπε ο Martyn Walker για jetlinecruise.com:

As above

Everything went very well, the cruise of course, but especially the pre and post cruise stays, connections and tours. Guides involved were the best. Cruise trips and on board duty free drinks were a...

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Kallum

jetlinecruise.com

5 years ago

Hello Martyn, We are glad to hear that overall everything went well. We are sorry to hear that you thought it was expensive on board, we hope you had a good holiday nevertheless off that. Regards, Kallum

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Raymond Offord

5 years ago

Ημερομηνία αγοράς: 18/06/2019

Τι είπε ο Raymond Offord για jetlinecruise.com:

Great travel company

Courteous and understanding of my requirements and met them all. Timely communications

Kallum

jetlinecruise.com

5 years ago

Hi Raymond, Thank you for taking the time to leave us a review, we are glad you say we are a great travel company! Regards, Kallum

Κριτικές προϊόντων

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Πληροφορίες για την εταιρεία jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Μάθετε περισσότερα για τη Feefo

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Pride of AmericaΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςmajor construction works where being carried out outside are balcony during the whole cruise

Royal PrincessΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςNot happy with the transfers we had pre-booked

MS ZaandamΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςHolland America looked after us well - wide range of facilities, great food, good entertainment and lots of shore excursions.

ArmoniaΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςLimited food menu. Not enough time in land stops

Ruby PrincessΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντος

Ruby PrincessΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςExcellent value

MS ZaandamΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςGreat food, clean and tidy ship, bit lacking in on board activities. Fair value for money, except for on board purchases as mentioned before.

Ruby PrincessΠερισσότερες κριτικές για αυτό το προϊόν (2,250)Δείτε τον ιστότοπο του προϊόντοςGreat ship, prices reasonable and all the staff were friendly and helpful.

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;