Rapport qualité prix imbattable notamment pour l’extérieur, la vue et la situation géographique.
Les salles d’eau sont perfectibles mais on s’en fiche en vacances. Literie impeccable. On dort hyper...
God hjælp i forbindelse med reservation m.v. Huset og "parken" var velholdt og ren.
Desuden var der alt hvad hjertet kunne begære. Lidt velkomstmadvarer, grillkul m.v.
Kan virkelig anbefales. Måske...
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Κριτικές προϊόντων
Ημερομηνία αγοράς: 17/06/2020
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (1)
We loved the villa and Stephanie was responsive to our questions/difficulties. The views are magnificent!!! The kitchen is chef quality though a couple of the coffee pots did not work and need to be...
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Ημερομηνία αγοράς: 08/06/2021
0
Κοινοποίηση
RP
Richard Page
Επαληθευμένη από το Feefo
3 years ago
Τι είπε ο Richard Page για Italian Breaks:
Refused to give me a refund after cancellation due to Covid lockdown. Will never use again.
Cristina
Italian Breaks
3 years ago
Dear Mr Page,
We regret seeing your review and are sorry that you were unable to stay at the villa. Your booked dates were for June 11 - 18, 2022. There were no Covid restrictions at that time. You asked us to cancel your booking because "one of my party has had a recent accident and will be unable to travel" and we regret to say that this is not covered by our cancellation policy and we advised you to contact your travel insurance company.
Die beiden Wohnungen sind groß, die vordere Wohnung hat eine tolle Terrasse. Leider gibt es keine Spülmaschine(n)
Am Anfang waren die gebuchten Bett-und Handtücher nicht da, wurde aber schnell...
As a starter the garden looks nothing like on the pictures. Then we requested a cot, that provided to us broken. I raised this issue but got no response.
Then on our last day the heater broke down...
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Cristina
Italian Breaks
3 years ago
Dear Ms Karady,
Thank you for your feedback. We are sorry that you did not enjoy your stay and our apartment. On Saturday night at 20:45, the night before your check-out, we received a message from you regarding the heater not working. We immediately sent someone over but unfortunately the issue was more complicated and it could not be resolved easily and before your departure the next morning.
Regarding the garden, we are sorry you did not feel it was the same. The metal tables are the same as what we display in the photos, they just have a table cloth over them. We provide you with table cloths which can be found in the apartments, for them to be used as needed. The wicker seating area is also the same as the ones we display in the photos. Unfortunately due to bad weather and wind, there were leaves over them.
You are mentioning a complete lack of communication; we do not feel this is an accurate representation. On the same evening you messaged us, we sent someone over to check the boiler and we replied to your messages and questions regarding the baby cot which was not broken, but instead it was not opened correctly, by messaging you with a video on how to use it.
Again, we are truly sorry that you did not feel you had an enjoyable stay as we always strive to give our customers the best time in Italy.
The location was excellent as well as the accommodations. It was great having a pool on site! It was very easy access to the cable car, about half a mile, which is very walkable at all times during...
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
