Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Imaginative Traveller Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/imaginative-traveller | Feefo

Εμφάνιση όλων των 321 κριτικών

Trusted Customer

Recife/PE, Brazil

9 years ago

Ημερομηνία αγοράς: 23/04/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Very good communication and website, but should be more careful with the information provided

I believe that what shall be rated here is the communication with the travel agent, that was excellent (thanks Suze!), the website facilities (it's also good) and the information provided about the...

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Helen Youngman

Imaginative Traveller

9 years ago

Hi Flavio,

Thanks so much for taking the time to leave feedback about our customer service and I'll pass on your comments to Suze!

I'm really sorry about the group size mis-information it's really unfortunate that this info slipped through the net when the group size changed from 8 to 14. I'm glad Michael managed to offer some compensation and the group size was under 14 in the end anyway but totally understand if given the option you would have chosen the smaller group size over the refund.

We do hope that you choose Imaginative Traveller to book your next adventure and once again thanks so much for the feedback.

Best wishes,

Helen

Κριτικές προϊόντων

Trusted Customer

Spain

9 years ago

Ημερομηνία αγοράς: 06/05/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Good value for Money

Highly recommend imaginative traveler & partners

Helen Youngman

Imaginative Traveller

9 years ago

Hi Tracey, great to hear that you'd recommend us!

Κριτικές προϊόντων

Αξιόπιστος πελάτης

9 years ago

Ημερομηνία αγοράς: 21/04/2016

A well organised company with helpful staff

I would certainly recommend Imaginative Traveller. Everyone I spoke to was really helpful. They always got back to me when I had a query or problem. This was the second time we have travelled with...

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Helen Youngman

Imaginative Traveller

9 years ago

Thanks very much for your review of Imaginative Traveller, it's so great to hear that you're happy with our service. I'll pass your comments on to our sales guys. We look forward to welcoming you on another adventure very soon! Best wishes, Helen

Κριτικές προϊόντων

Trusted Customer

Birmingham

9 years ago

Ημερομηνία αγοράς: 24/04/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Great trips, easy to book

I have used imaginative traveller twice now. Both times have been pleasant experiences. The whole process wasn't complicated at all, very easy to book and make payments. They always seemed pleased to...

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Κριτικές προϊόντων

Trusted Customer

Berkshire

9 years ago

Ημερομηνία αγοράς: 11/04/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Great trip, information could be more specific.

I thoroughly enjoyed by trip booked through Imaginative Traveller, although I found that I took equipment that was not really necessary. The kit lists and links to a travel clothing store were very...

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Helen Youngman

Imaginative Traveller

9 years ago

Hi Kate thanks for leaving feedback. I'm really sorry that you ended up buying some items on our kit lists that you didn't end up needing. Our kit lists are only guides as our trips are all so different.

We are now in the process of drawing up some slightly more tailored packing lists for our trips. In the meantime you're always welcome to contact us to check what kind of kit you should bring.

I do hope you come back to us to book your next adventure and if I can help with anything further, please let us know.

Best wishes,

Helen

Trusted Customer

9 years ago

Thank you for your reply Helen. It really wasn't that much of an issue, and part of the problem for myself was that I have never done this type of travelling before. I would definitely book another trip through you guys- my only issue is finding the funds for all of the trips I want to do!!!! Kind regards, Kate

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Trusted Customer

9 years ago

Ημερομηνία αγοράς: 03/04/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Streamline booking service plus a great help with booking flights. I would be coming back.

Helen Youngman

Imaginative Traveller

9 years ago

Hi Jolanta, thanks so much for your comments on our booking service - I'll be passing this on to Suze who you booked your trip with :)

Best wishes,

Helen

Κριτικές προϊόντων

Trusted Customer

London

9 years ago

Ημερομηνία αγοράς: 07/04/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Dino was amazing!

Helen Youngman

Imaginative Traveller

9 years ago

Hi Amy, that's so great to hear, we'll pass on your feedback about Dino! Best wishes, Helen

Κριτικές προϊόντων

Trusted Customer

9 years ago

Ημερομηνία αγοράς: 12/03/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Lovely trip, all the organising was done by another member of our group so I just agreed and paid up but all appeared fine.

Κριτικές προϊόντων

Trusted Customer

Argentina

9 years ago

Ημερομηνία αγοράς: 26/03/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Muy recomendable

Excelente agencia al igual que Intrepid. Las recomiendo!

Κριτικές προϊόντων

Trusted Customer

Mexico

9 years ago

Ημερομηνία αγοράς: 25/03/2016

Τι είπε ο Trusted Customer για Imaginative Traveller:

Fun. safe and cultural touch.

Great experience when I travelled to Egypt to spend Christmas 2001 and New Year 2002.

Κριτικές προϊόντων

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Πληροφορίες για την εταιρεία Imaginative Traveller

Imaginative Traveller provide small group tours and tailor made adventures all over the world. Imaginative Traveller is known for its innovative trips, that truly inspire the imagination. Everyone's wanderlust gene is different though, which is why we offer nearly 400 different tours travelling on an agreed itinerary as a small group. We have been inspiring trips for nearly 30 years, so let's see where your imagination could take you. We can also tailor make your holiday specifically for you . With the help of our experienced tailormade specialists, you can create your very own personalised adventure of a lifetime - choosing where you want to go, what you want to do when you get there, when you want to travel, and how long you want to stay!

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01728 862230

Camp Green, Kenton Road, Debenham, Suffolk, IP146LA, United Kingdom

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

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Imaginative Traveller Κριτικές

Vietnam Express SouthboundΠερισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςGreat itinerary and a nice bunch of people, a thoroughly enjoyable trip.

Cambodia AdventureΠερισσότερες κριτικές για αυτό το προϊόν (5)Δείτε τον ιστότοπο του προϊόντοςIncredible tour. Included a bit of everything and was well organised. Our tour guide was fantastic, informative and funny.

The Masai HeartlandsΠερισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςGran experiencia el compartir y conocer una tribu Massai, su cultura y tradiciones.

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;