Holiday Gems δεν είναι πλέον ενεργός πελάτης της Feefo
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Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
Charge £220 to name change one person when others charge £75
Charge £220 to name change one person when others charge £75
Holiday Gems
Holiday Gems
12 years ago
To clarify name changes - the costs are dependent on the airline used as they have varying tariffs which may include fare difference and admin fees. Unfortunately, it is a matter over which we have no control
Αξιόπιστος πελάτης
12 years ago
Name changes are affected the same with ANY airline , holiday gems say they
Holiday Gems
Holiday Gems
12 years ago
Without getting into public debate we would advise that the process is the same with all airlines, it is the costs that vary considerably.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
Had to complain about the luggage allowance which was below the airlines standard amount. ie…
Had to complain about the luggage allowance which was below the airlines standard amount. ie 1` bag up to 20kg, they were selling holiday with 1 bag for the entire party on the trip !!!
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Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
I was generally very happy with the service. The call handler was exceptionally helpful right up…
I was generally very happy with the service. The call handler was exceptionally helpful right up until the start of my holiday. I have used other Internet holiday sites and all I can say is my what a...
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Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
Documents did not arrive in time to get visa's
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Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
Very friendly staff and gave us direct numbers if we had a query.
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Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
Excellelant in all ways will use again
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Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
I have booked several holidays with Gems and the service was quite uneven, ranging from excellent…
I have booked several holidays with Gems and the service was quite uneven, ranging from excellent to extremely poor!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
Very difficult to actually phone and get through. Kept on hold for what seemed like…
Very difficult to actually phone and get through. Kept on hold for what seemed like forever. Staff had no sense of urgency or care about what you were telling them.Cost of name transfer was...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. Unfortunately, name change costs are dependent on the airline as they may include fare difference and admin fees and is a matter over which we have no control.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 years ago
I found the company very easy to deal with over the phone. They phoned me back…
I found the company very easy to deal with over the phone. They phoned me back and when I was booking Phil was very patient! I could get through to him easily which made for a more personal...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
