Εξυπηρέτηση
4.9
/5
Προϊόν
4.8
/5
5
4
3
2
1
647
28
3
1
3
682
βαθμολογίες κατά το προηγούμενο έτος
5
4
3
2
1
647
28
3
1
3
682
βαθμολογίες κατά το προηγούμενο έτος
Feefo Trusted Service Awards
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
I'm very sorry to hear that we have failed to deliver the correct edition of the book ordered and that you have not had a response to your email. I'm following this up with the Customer Service team who will be contact with you directly to ensure you receive the correct edition as quickly as possible. We'll also look into why this error occured and also the delay in receiving a reply to your email.
We don't like it when we let our customers down, so please accept our sincere apologies for this lapse in service and we will strive to resolve this as quickly as possible.
Thank you for shopping with Hive,
kind regards
Julie