Hedges Direct Ltd Κριτικές

Hi Amy, Lovely to speak to you just before and thank you for being so understanding. I am so sorry your plants arrived in such poor condition. As discussed on our call I have arranged for a full refund to be porcessed for you. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry our order confirmation was not clearer, and I completely understand how confusing this was for you. As discussed on our call I will speak to our marketing team so see we can re-word what is written on our invoices. I am pleased you are happy with your Box and I hope they have settled into their new home. Box is a slow growing evergreen plant and are perfect for neat border hedges as they are incredibly easy to maintain. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Hi Susan, Thank you for your feedback. I am so sorry your Gaura l. Whirling Butterflies arrived in such poor condition. Please don't worry, I do not expect you to have to plant a shrub that has broken stems. I have arranged for a replacement to be sent out to you for delivery next Tuesday,24th June. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Enjoy the rest of your weekend. Kind Regards, Judi, Customer Care