TERRIBLE; Cannot get tickets through your app; had to print out the bar codes and then the Empire Building Staff could not read the bar codes and only because they staff felt sorry for us; they let...
I admit I made a mistake to book the 11pm instead of 11am booking. When I realized my mistake and phoned no one was able to assist me to change booking or even give me some advise to try earlier as...
The ticket printing machine at Universal Studio Singapore does not work. Thus we have to line up at the Universal Studio guest service to get it sorted and wasted some time
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Κριτικές προϊόντων
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Customer Successs
Headout
8 years ago
However, we have raised a complaint and we shall ensure that no such thing happens again.
We look forward to seeing you again.
Cheerio,
Team Headout
Ημερομηνία αγοράς: 12/03/2018
0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Good price if you don’t care where in the section you are seated.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 31/03/2018
0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
The ticket i purchased had a time stamp for 1pm. No time stamped tickets were accepterd at the venue as the event had been dramatically over sold. When i went to the local strore with my reference...
I am not sure the price is worth the quick entrance.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 04/03/2018
0
Κοινοποίηση
VU
Valued User
8 years ago
Τι είπε ο Valued User για Headout:
Delivered on the “no wait line” promise. One criticism, though not your fault. My brother-in-law (Dave), sister and I went to the tobacco shop to get our tickets. Dave had surgery on his foot...
Διαβάστε περισσότερα
Customer Successs
Headout
8 years ago
Hey Wayne.
Thanks for taking the time to leave us a review.
Unfortunately there is nothing we can do. However, we are glad to have given you the marvelous experience you were promised.
Convey our regards to your brother in law. We hope he can join us on journeys risk free.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.