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Great Rail Journeys Κριτικές

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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Great Rail Journeys δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 3,472 κριτικών
MB
Mr T Burke
4 years ago
Ημερομηνία αγοράς: 31/01/2020
Τι είπε ο Mr T Burke για Great Rail Journeys:
Long time to receive refund
We have been waiting since April for the refund for the tour we boked
1
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Ημερομηνία αγοράς: 03/06/2020
Excellent service
Great service across both email and phone when contacting them about upgrades.
2
Κοινοποίηση
SJ
Stephen Johns
5 years ago
Ημερομηνία αγοράς: 30/01/2020
Τι είπε ο Stephen Johns για Great Rail Journeys:
WARNING BEFORE BOOKING. Check current refund policy first.
Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
34
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Ημερομηνία αγοράς: 19/05/2019
Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?
5
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Ημερομηνία αγοράς: 15/01/2020
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
7
Κοινοποίηση
MA
Mr A Addison
5 years ago
Ημερομηνία αγοράς: 07/02/2020
Τι είπε ο Mr A Addison για Great Rail Journeys:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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6
Κοινοποίηση
CH
Carrie Hill
Bath
5 years ago
Ημερομηνία αγοράς: 07/08/2019
Τι είπε ο Carrie Hill για Great Rail Journeys:
Disappointing cancellation of holiday
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
4
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Ημερομηνία αγοράς: 10/02/2020
Booking done well.
6
Κοινοποίηση
MR
Mr A Ritchie
Milton Keynes
5 years ago
Ημερομηνία αγοράς: 15/01/2020
Τι είπε ο Mr A Ritchie για Great Rail Journeys:
Never again
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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9
Κοινοποίηση
MB
Mr D Brewer
5 years ago
Ημερομηνία αγοράς: 12/01/2020
Τι είπε ο Mr D Brewer για Great Rail Journeys:
A very sad saga indeed.
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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6
Κοινοποίηση
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Πληροφορίες για την εταιρεία Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
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08001404444
Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom
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Πληροφορίες για την εταιρεία Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.