Merchant Logo

Gray Line Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4
/5
Προϊόν
4.1
/5

5

4

3

2

1

90

16

18

10

19

153

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 20,484 κριτικών
Αξιόπιστος πελάτης
28 days ago
Ημερομηνία αγοράς: 29/05/2025
Booking does not have essential information
I have not gone on the tour yet.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 23/05/2025
Reservation System Issues
N/A. Reservation system is not good.
Κριτικές προϊόντων

0
Κοινοποίηση
CG
CGM
1 month ago
Ημερομηνία αγοράς: 25/05/2025
Τι είπε ο CGM για Gray Line:
Gr
Everything was great.
Κριτικές προϊόντων

0
Κοινοποίηση
EM
Elizabeth Matthews
Exeter UK
1 month ago
Ημερομηνία αγοράς: 22/05/2025
Τι είπε ο Elizabeth Matthews για Gray Line:
Great trip
Much enjoyed, boat clean, Captain and Audio Guide informative
Κριτικές προϊόντων

0
Κοινοποίηση
JB
James Becker
NYC
1 month ago
Ημερομηνία αγοράς: 19/05/2025
Τι είπε ο James Becker για Gray Line:
Lack of reliability and great incinveniance
My wife and purchased two vouchers through the Intercontinental Hotel's clerk on May 19 (booking ref. 1055928). We were told they are valid for 2 days. The first day was very nice with a...

Διαβάστε τα όλα
Merchant Logo
Gray Line Customer Support
Gray Line
29 days ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineMontrealdid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Montreal team from an operational perspective to look into their hop on, hop off service. I have already contacted them about a partial refund due to your experience. Unfortunately, the Illusion Museum is not a stop, and therefore the refund is not approved by their team. We will continue to work with Gray Line Montreal to ensure that the stops are clearly indicated to guests so that future guests do not have a similar experience. Thank you again for taking the time to share your experience with Gray Line Worldwide. - The Gray Line Worldwide Support Team
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 08/05/2025
Easy to book.
Booking online on the Gray Line UK site for a trip in Iceland was easy. I'd emailed the Iceland Gray Line for information & who responded quickly & efficiently.
0
Κοινοποίηση
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 11/05/2025
Simple and seamless booking process!
Very simple and seamless booking process! If the tour is as good as the booking process it will be great! 😉
0
Κοινοποίηση
TP
Thomas Perkins
Redlands, CA
1 month ago
Ημερομηνία αγοράς: 09/05/2025
Τι είπε ο Thomas Perkins για Gray Line:
Going to Cabo!
The booking experience was easy. I haven't made the trip yet, but I have used Gray Line in the past and it was great service.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 08/05/2025
Great tour guide Pick up and drop off service from the hotel was fantastic
Κριτικές προϊόντων
0
Κοινοποίηση
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 05/05/2025
Disappointed
See the explanation that I just entered on previous page
Κριτικές προϊόντων

0
Κοινοποίηση
Πληροφορίες για την εταιρεία Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
Διαβάστε τα όλα
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
Award

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.