Merchant Logo

Gray Line Las Vegas Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.3
/5
Προϊόν
4
/5

5

4

3

2

1

40

3

5

3

4

55

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 1,635 κριτικών
Αξιόπιστος πελάτης
8 years ago
Ημερομηνία αγοράς: 13/02/2017
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thanks for much for recognizing us for outstanding service with your 5 star rating.  Our staff always tries to exceed our guests expectations and its nice to know that your think they did a great job. Regards.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Ημερομηνία αγοράς: 12/02/2017
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for giving Gray Line Las Vegas a 5 star rating for our service.  Every day our staff, everyone from the our reservation people, to our cashiers, to our drivers- goes out and tries to provide the best service possible- we all appreciate your feedback that we succeeded.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Ημερομηνία αγοράς: 03/02/2017
The Laughlin trip was great but the bus driver was ?? he did not say/speak...
The Laughlin trip was great but the bus driver was ?? he did not say/speak a word the whole time until we arrive at the destination, did not greet us /welcome nothing , when we arrive [ he said he...

Διαβάστε τα όλα
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for being a loyal Gray Line customer and we really appreciate your valuable feedback.  We will immediately meet with our drivers to remind them of company policies and that we are in a service business and being friendly to our guests is a big part of that service.  It is through valuable feedback like yours that help us provide a great product. Thanks again.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Ημερομηνία αγοράς: 03/02/2017
Excellent service by Gray Line Las Vegas
Mark was great, we loved the Hoover dam tour.
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you very much for your kind comments about the service you received at Gray Line Las Vegas and we are particularly proud that you singled out our guide Mark as providing great service.  I will definitely let him know of your kind words and we hope to see you on another Gray Line tour when you next visit fabulous Las Vegas!

0
Κοινοποίηση
MF
Mrs Lam Lai Fong
8 years ago
Ημερομηνία αγοράς: 02/02/2017
Τι είπε ο Mrs Lam Lai Fong για Gray Line Las Vegas:
Unexpected tips have to pay. If i dont pay i feel i am too cheap.. but it ...
Unexpected tips have to pay. If i dont pay i feel i am too cheap.. but it was not my culture to give tips. Its kind of forceing
0
Κοινοποίηση
MK
Mrs Sally Kleba
8 years ago
Ημερομηνία αγοράς: 08/02/2017
Τι είπε ο Mrs Sally Kleba για Gray Line Las Vegas:
Excellent service by Gray Line Las Vegas
We had no problems booking our tour on line. It was very easy.
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the 5 star service rating.  We believe that booking a tour should be both an easy and a painless process and its very satisfying to know that you believe we achieved our goal.  We look forward to your next booking.  Regards.
Κριτικές προϊόντων

0
Κοινοποίηση
MJ
Mrs Diana Joseph
8 years ago
Ημερομηνία αγοράς: 05/02/2017
Τι είπε ο Mrs Diana Joseph για Gray Line Las Vegas:
Good
Good
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for being a Gray Line customer and taking the time to post a comment about your recent tour experience.  We appreciate your 4 star rating and hope you had a fantastic day with us.  We also hope to see you on another Gray Line tour during your next trip to Las Vegas!  Regards,
0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Ημερομηνία αγοράς: 03/02/2017
Fun tour!
Online booking experience was very easy and quick. The tour itself to Hoover Dam (Express tour) was great! Our tour guide, Mark, was knowledgeable, funny and friendly.
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the kind comments, especially regarding our guide Mark.  Hoover Dam is an amazing structure both an engineering marvel and a work of art.  We hope to see you on another Gray Line tour sometime very soon.
0
Κοινοποίηση
ML
Mr kilak lee
8 years ago
Ημερομηνία αγοράς: 28/01/2017
Τι είπε ο Mr kilak lee για Gray Line Las Vegas:
Gray Line Las Vegas의괜찮은서비스
Your service is Good!!! Bus driver is very good !!!
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you very much for your kind words.  We invest heavily in both our coaches and our people so that our valued clients have a great experience.  We look forward to seeing you on another Gray Line tour on your next visit to Las Vegas.  Best regards.
0
Κοινοποίηση
Αξιόπιστος πελάτης
8 years ago
Ημερομηνία αγοράς: 22/01/2017
It sucked, forcing you to pay more, if weather is not stable. Be careful.
As a whole, in a nutshell, the service I took from Gray Line Las Vegas sucked. I filed a complaint, simply because they didn't warn anyone on tour about the possible weather condition in advance,...

Διαβάστε τα όλα
Merchant Logo
GLVegasMichael
Gray Line Las Vegas
8 years ago
While we appreciate your patronage we do disagree with your recent statements.  At Gray Line Las Vegas we take safety very seriously which is why we monitor road conditions constantly.  When your destination is a remote National Park conditions can and do change.  In the event we find it necessary to cancel a tour due to weather we give our valued clients three options. They can: (1) rebook for the next day;  (2) they can receive a full refund; (3) They can go on another tour.  Knowing the weather conditions were not great you choose to go on another, more expensive tour.  We DID NOT force you to do so.  Weather is something that is beyond a tour operators control and most people understand the issue.  We do hope that you have an opportunity in the future to revisit the Grand Canyon.

Κριτικές προϊόντων

0
Κοινοποίηση
Πληροφορίες για την εταιρεία Gray Line Las Vegas
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day at the Grand Canyon the highlight of your visit to Las Vegas. Once in a lifetime opportunities to visit one of the seven natural wonders of the world, every day of the week we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
Διαβάστε τα όλα
680 E Pilot Road, Suite B-1, Las Vegas, Nevada, 89119, United States
Award

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Gray Line Las Vegas
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day at the Grand Canyon the highlight of your visit to Las Vegas. Once in a lifetime opportunities to visit one of the seven natural wonders of the world, every day of the week we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.