Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Κριτικές Globehunters

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

Not happy!!

I have spoken to virgin who tell me they have no trace of our booking. I am currently on holiday but I can assure you I will be chasing this in my return

Mavyreen

Globehunters

9 years ago

Hi Mr Currie,

Thank you very much for your feedback.

However, we are confused as our systems indicate that we have sent you your documents and e-tickets within 24 hours of your booking.

Can you please contact us as at customerservices@globehunters.com soon as possible to clarify?

Thanks,

Globehunters

Mavyreen

Globehunters

9 years ago

PS: We've also confirmed with Virgin and your tickets are live and your booking is valid. Please contact us if you need further clarifications.

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

Flight not until February 18, So far so good.

Very easy on line booking

Mavyreen

Globehunters

9 years ago

Hi,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

Αξιόπιστος πελάτης

9 years ago

clearer communication about when tickets will actually be reserved

I felt like there was minimal communication between myself and Globehunters until I started calling and asking questions. Otherwise things went smoothly. Perhaps giving a more definite date for how...

Διαβάστε περισσότερα

0

TC

Trusted Customer

dudley

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

we will buy with them again

Mavyreen

Globehunters

9 years ago

Hi,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

Great Experience

I was sceptical at first using an agent I haven't heard of but they were extremely professional in the speed of email response. I contacted them with a query and received an immediate response.

Mavyreen

Globehunters

9 years ago

Hi ,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

Αξιόπιστος πελάτης

9 years ago

Good efficient service.

Very impressed. Very efficient. Very good deal with tickets especially as there were seven in our family party so price was important. In possession of ATOL certificate and flight tickets within a...

Διαβάστε περισσότερα

Mavyreen

Globehunters

9 years ago

Hi ,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

Where is my E-ticket?

They delay sending e-tickets to their customers. I was informed I'd be getting e-ticket on May 22nd; yet until now I haven't received my e-ticket yet

Mavyreen

Globehunters

9 years ago

Hi Mr Zarroug,

Thanks for getting in touch.

According to our systems, we have sent you your tickets on the 22nd of May. Sometimes, our emails to you might be delivered straight to your Junk Mail or SPAM folder. Can you please check there just in case?

Kind regards,
Your Globehunters team

TC

Trusted Customer

9 years ago

I am really sorry, you were right! I found it in my junk mail. Thanks for that!!!

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

Awesome 🤗

Mavyreen

Globehunters

9 years ago

Hi ,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

the reply from email was prom and clear.

Mavyreen

Globehunters

9 years ago

Hi,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Globehunters:

Good service and easy to use

Accessible website. Good price

Mavyreen

Globehunters

9 years ago

Hi,

Thank you very much for leaving us a brilliant review!

It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.

We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115

Thank you very much again for choosing Globehunters for your flight needs.

Kind regards,

Your Globehunters Team

0

Globehunters Κριτικές

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;