Not the most friendly or helpful but we got the tickets!
Having read dubious reviews I wasn't sure what to expect. We didn't get the tickets straight away and instead received a missed call with no message the following day. When we called back it was...
Διαβάστε περισσότερα
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback about our services. We are sorry to hear about the inconvenience that you faced after booking your flights with us.
We were trying to reach out to check if you were aware that the tickets booked on your reservation were with hand baggage only. In case you needed checked-in baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued.
We understand that the strange missed call made you uncomfortable and the callback was not ideal - we will look into it to make sure it won't happen again. We would like to offer our sincere apologies for that. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation.
Please accept our apologies for the inconvenience and we hope to assist you again in the near future.
Regards, Team Globehunters
0
Κοινοποίηση
TC
Trusted Customer
7 years ago
Τι είπε ο Trusted Customer για Globehunters:
First time to use globehunters, very happy with their service. Will definitely use it again. More power!
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight!
Wishing you a safe and happy trip!
0
Κοινοποίηση
Αξιόπιστος πελάτης
7 years ago
Highly recommended to my friends
And I buy the ticket again At GLOBEHUNTER.
THANKS
Mavyreen
Globehunters
7 years ago
Thank you very much for your fab review and the recommendation!
If you need further assistance, please do not hesitate to contact us.
1
Κοινοποίηση
TC
Trusted Customer
7 years ago
Τι είπε ο Trusted Customer για Globehunters:
They have taken good care of me and responses very quickly. Definitely use them again
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight!
Wishing you a safe and happy trip!
0
Κοινοποίηση
TC
Trusted Customer
7 years ago
Τι είπε ο Trusted Customer για Globehunters:
Easy to purchase flights a lot cheaper than the flights official website
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we could offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Κοινοποίηση
TC
Trusted Customer
7 years ago
Τι είπε ο Trusted Customer για Globehunters:
Very competitive price and flight times just when I wanted them.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we could offer you the best prices for your perfect flight! Wishing you a safe and happy trip!
0
Κοινοποίηση
TC
Trusted Customer
London
7 years ago
Τι είπε ο Trusted Customer για Globehunters:
Very easy
Quick and easy. Great price
Mavyreen
Globehunters
7 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
0
Κοινοποίηση
TC
Trusted Customer
7 years ago
Τι είπε ο Trusted Customer για Globehunters:
Excellent booking service
Excellent service and communications , very quick replies to my emails!!
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Κοινοποίηση
Αξιόπιστος πελάτης
7 years ago
Good price, no checked baggage.
Excellent price but the fact it didn’t come with baggage was very frustrating, more so as it didn’t state that information when booking.
Mavyreen
Globehunters
7 years ago
Thank you very much for your review! We would like to apologize for the issue that has cropped up.
Our systems pick up the lowest fare available and then provides it to the passenger who makes a search for it. We are currently working on our website to ensure that baggage information is more prominent and visible for all customers.
If you need further assistance, please do not hesitate to contact us.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We were trying to reach out to check if you were aware that the tickets booked on your reservation were with hand baggage only. In case you needed checked-in baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued.
We understand that the strange missed call made you uncomfortable and the callback was not ideal - we will look into it to make sure it won't happen again. We would like to offer our sincere apologies for that. This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware of the limitations of the fare offered for your reservation.
Team Globehunters