Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Avoid unless you want extra fees
Don't choose them on Kayak or Skyscanner. If you don't pay attention to the fine print you end up having to pay extra for the luggage. They give the excuse that it's due to their deals with the...
Διαβάστε περισσότερα
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
2
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Luggage not included
Beware of being charged for your luggage as it is not included in the price and there is no option on your initial booking form. I was charged an extra £120
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
No luggage! Scam or real?)
I feel I have been scammed and tricked to pay for the luggage. If not scammed then the NO LUGGAGE should be made clear to the customers.
My experience agrees with many other reviews I read...
Διαβάστε περισσότερα
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. Could you please share it and we will come back to you as soon as possible. Thanks in advance.
Best regards,
Globehunters Team
1
Κοινοποίηση
MA
Mr lourenco albuquerque
Επαληθευμένη από το Feefo
3 years ago
Τι είπε ο Mr lourenco albuquerque για Globehunters:
okay but second ticket cost me more without luggage
1
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Not transparent - Would not use again.
Booked flight only. The ticket should have been issued straight away,, but they do not do this. I had to chase and demand that the ticket be issued (confirmed and ticket number provided). This should...
Διαβάστε περισσότερα
Mavyreen
Globehunters
3 years ago
Thank you for the feedback! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
Αξιόπιστος πελάτης
3 years ago
Until the process is speeded up, you need to advise your customers of this. That way you will alleviate/reduce less than favourable feedback
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Do not recommend this service
I cannot recommend this service. Tickets were generated very late, tried to scam me with additional baggage fees which were already included in the original ticket. Pretty bad experience.
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
1
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Very responsive and helpful at all stages.
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Κοινοποίηση
MB
Mr Paul Bethell
Επαληθευμένη από το Feefo
Perth Australia
3 years ago
Τι είπε ο Mr Paul Bethell για Globehunters:
what when booking that luggage etc are included as they will try and charge
Globehunters tried to charge us 120 pound each on flights we booked with qantas/Emerates for luggage when its included ,they did not charge us after I complained ,also they got the names wrong
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
Κοινοποίηση
MC
Mr Shaun Chandler
Επαληθευμένη από το Feefo
3 years ago
Τι είπε ο Mr Shaun Chandler για Globehunters:
Cheers Mike.
Great customer care from Mike with emails and follow up phone calls.
Highly recommended.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
