Global Moving Services Κριτικές

Thank you for your feedback. We are incredibly sorry you feel this way and a little surprised as we always act in good faith and in this instance had tried to assist you given the issues arising as a result of Brexit and the Pandemic. On the point of the £500 charge, many customs formalities hadn't been finalised yet between the UK and EU states and as a result many shipments had to pay import duties or were subject to other levied charges. The charge was to circumnavigate a number of issues that would likely have arisen with your consignment, issues such as you can find in the below example:https://www.itv.com/news/anglia/2021-01-23/essex-removals-company-facing-huge-loss-of-business-after-brexit-deal We appreciate that the additional charge may have come as a shock, however we swallowed this at a cost to ourselves to further ensure client satisfaction.Regarding the other issues raised in your comments, we happy to discuss these further with you should wish, as we don't want any of our customers to go away unhappy about the service overall; but we do feel that in this instance we acted as per our agreement with you and actually went beyond this to ensure you were left in a similar situation that others have been left in when moving to Iberia.

Hi Gerhard, thank you so much for taking the time to leave us a review, we really appreciate it! Best of luck for the future and please don't hesitate to contact us again!

Thank you for your words above, they help shine a light on the level of customer service that we strive for at GMS and I have passed your comments on to the rest of the team. Good luck in the future!

Thank you for your feedback. Best wishes for the future.

Bedankt voor je feedback, beste wensen voor de toekomst!

Thank you for your feedback, best wishes for the future!

Thank you so much for taking time to leave your review, your kind words are really appreciated and Shelley has been informed. We're sorry it's taken so long to reply, the issue mentioned in your review has been raised to senior management and someone will be in touch with your shortly regarding this. If there is anything else we can do for you please feel free to reach out to us at any time! All the best in the future.

Thank you so much for the review, it means a lot to us. If you ever need anything again please just let us know. Best wishes for the future!

Thank you so much. Happy new year and best wishes for the future!

Thank you Tiago. Best wishes for the future!