Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.
Εξυπηρέτηση
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βαθμολογίες κατά το προηγούμενο έτος
Getsafe δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 799 κριτικών
Αξιόπιστος πελάτης
3 years ago
e.mail from getsafe said I would get 10% discount on my house & contents insurance
premium but this was not applied on my renewal
Ulrika Röhman
Getsafe
3 years ago
Hey there,
Thank you for your review! If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm).
Stay safe,
James
1
Κοινοποίηση
AN
Andrew
Liverpool
3 years ago
Τι είπε ο Andrew για Getsafe:
Reminded when insurance was due at to do nothing but pay,perfect
Perfect did nothing but pay
Ulrika Röhman
Getsafe
3 years ago
Hey Andrew,
We’re thrilled to hear that you’re having a positive experience, thank you!
Stay safe,
James
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 years ago
Good
Gave a discount for being a loyal customer. That is really nice
Ulrika Röhman
Getsafe
3 years ago
Hey there,
Thanks for the great feedback, we’re glad you’re happy with us!
Stay safe,
Oliver
0
Κοινοποίηση
PA
paul
3 years ago
Τι είπε ο paul για Getsafe:
Nope response re my email query
Ulrika Röhman
Getsafe
3 years ago
Hey Paul,
Thanks for your feedback and your patience.
If I understand your review correctly, you haven’t received a response from us, which we very much regret. Feel free to get in touch with us via feedback-uk@hellogetsafe.com, so we can talk to you directly about your experience.
Stay safe,
Oliver
0
Κοινοποίηση
JU
JULIE
3 years ago
Τι είπε ο JULIE για Getsafe:
careful
auto renewed even though instructed not to do so
Ulrika Röhman
Getsafe
3 years ago
Hey Julie,
I'm sorry to hear you are dissatisfied with our service. Our customers can manage their policy's renewal in the Getsafe app at any time. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm).
Stay safe,
Oliver
0
Κοινοποίηση
GA
Garry
3 years ago
Τι είπε ο Garry για Getsafe:
No notification of renewal
Ulrika Röhman
Getsafe
3 years ago
Hey Garry,
I'm sorry to hear you are dissatisfied with our service. Our customers can manage their policy's renewal in the Getsafe app at any time. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm).
Stay safe,
James
1
Κοινοποίηση
DE
Denise
Chorley
3 years ago
Τι είπε ο Denise για Getsafe:
House contents reduced by automatic reduction
The y renewed my policy automatically and gave me areduction
Ulrika Röhman
Getsafe
3 years ago
Hey Denise,
Thanks for the great feedback, we’re glad you’re happy with us!
Stay safe,
James
0
Κοινοποίηση
JO
Joseph
Alloa
3 years ago
Τι είπε ο Joseph για Getsafe:
Didnt have to do anything they done it for me
They set it up for me didnt need to do anything first class service
Ulrika Röhman
Getsafe
3 years ago
Hey Joseph,
We’re thrilled to hear that you’re having a positive experience, thank you!
Stay safe,
Oliver
0
Κοινοποίηση
IA
Ian
Darlington
3 years ago
Τι είπε ο Ian για Getsafe:
Renewal shortfall!!
Renewal time and didn't charge me the price that was proposed nor confirmed the deduction had been made nor provide the policy documentation. Due refund obtained on request but not a good experience...
Διαβάστε περισσότερα
Ulrika Röhman
Getsafe
3 years ago
Hey Ian,
I'm sorry to hear you are dissatisfied with our service. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm).
Stay safe,
James
0
Κοινοποίηση
DA
David
3 years ago
Τι είπε ο David για Getsafe:
Great service
Good service
Ulrika Röhman
Getsafe
3 years ago
Hey David,
Thanks for the awesome feedback!
Stay safe,
James
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Using technology and machine learning, the company offers digital insurance products – without brokers and in terms you understand. Customers can file a claim, manage their policies, and even cancel 24/7, 365 days a year.