good selection, quick delivery, reasonable postage. Only one thing I would like is more things for tall men, not necessarily large (my husband is very tall, so trousers, shirts etc often too wide to...
Have not received goods after nearly a full month.
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Very sorry to hear that your underwear has not yet arrived in Australia.
We have checked your order and can confirm that your order was received on 25th September, and was shipped by AIRMAIL on morning of 26th September. Due to lightness of parcel we also refunded the majority of your shipping charge. i.e refund of £11.00 and charge left of £7.00 being the actual cost to ourselves.
We suggeest that you should make enquiries from your local parcel office to check if they are holding your delivery back for any reason.
Please keep us informed.
Regards
Mike
Mike Reynolds
Αξιόπιστος πελάτης
14 years ago
It is now th second of November & still no parcel,I have given up on it even though the sender says it was despatched ages ago & is probably no fault of the shop but has been lost in the big system.Would have loved to receive the goods but will try somewhere else.
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
We accept that this parcel has been lost somewhere in transit. We have already fully refunded customer for Goods and full refund of all charges made for this orde. Refund was passed through Pay Pal on 25th October. Hopefully the missing item may eventually arrive at it's destination. Although it appears that Mr Winsor had in fact ordered a incorrect item originally, so we have told him to donate the unwanted item to a local charity, as cost of returing it to UK would be prohibitive.
Mike Reynolds
Αξιόπιστος πελάτης
14 years ago
I have had good service from Georges ,but the product was eventually received on the 8th October.I believe it was supposed to be sent on the 26th September,however the camel went lame getting here,however he finally made it.The product is excellent,however I will need to downsize on future orders as a 5xl here in Australia is a chinese 5xl & only roughly equal to your 3xl.
going down hill fast from old service and quality standard
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
We feel slightly agrieved at getting a negative comment reference our service on this order.
Order was placed originally on 9th October, but no payment was made, so order was not downloaded onto our system.
On 31st October contact was made with customer, and payment was then arranged.
Goods were then sent out within a hour of receiving payment.
Also a comment on goods ordered. One sweater ordered was in fact already shown as out of stock when the order was originally placed, but the alternative colour was sent. If this choice does not meet with approval we are more than happy to take it back for full refund or exchange.
Regrds
Mike
Mike Reynolds
Αξιόπιστος πελάτης
14 years ago
sweater was poor quality first time i put it on felt collar give way,prior to this had previous problem with substandard tee shirts,but before this over a number off years had a great service from georges so if you dont want trueful feedback why ask for it,in disbelief
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Please return the faulty item to us, we will of course give full refund including your return postage costs.
If you have a complaint with quality etc it would be helpful to contact ourselves so we can sort out any complaints. We always srtrive to give the best service we can, but if not informed then we cannot help.
Mike Reynolds
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Please return the faulty item to us, we will of course give full refund including your return postage costs.
If you have a complaint with quality etc it would be helpful to contact ourselves so we can sort out any complaints. We always srtrive to give the best service we can, but if not informed then we canont help.
Mike Reynolds
Sorry the Cargo pants do not meet with approval.
Please return them for a instant refund, or if prefered, a exchange for another item.
Mike
Mike Reynolds
Having been a customer now for many years both here in the UK and abroad I can honestly say that I have never been disappointed in either the goods or the service. On the very rare occasion that I...
The goods have not yet arrived. Why you do not have a sign for and tracking is beyond me.
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Due to location off mainland Spain this order was shipped by AIRMAIL.
Order was placed Saturday 29th October, and depsatched by air on Monday 31st October. Due to total weight of goods, we had to split order into Two separate packets.
Delivery quoted is 3/5 working days. Report of 'none delivery' seems a lttle premature at this stage (6th November just a week to the day from posting.
Mike Reynolds
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Due to location off mainland Spain this order was shipped by AIRMAIL.
Order was placed Saturday 29th October, and depsatched by air on Monday 31st October. Due to total weight of goods, we had to split order into Two separate packets.
Delivery quoted is 3/5 working days. Report of 'none delivery' seems a lttle premature at this stage (6th November just a week to the day from posting.
Mike Reynolds
Since this posting we have been informed on 8th November that one of the parcels have now been correctly delivered. Hopefully 2nd item will follow very shortly.
Πληροφορίες για την εταιρεία Georges The Big Mans Shop
Georges was launched in November 1986, as a one man effort to supply a good choice of quality clothing and footwear for the bigger men.
Prior to online shopping we had to rely on local newspaper ads and word of mouth recommendations. Things soon took off and 40 years later we are still going strong, now very ably run by my son and grandson.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Πληροφορίες για την εταιρεία Georges The Big Mans Shop
Georges was launched in November 1986, as a one man effort to supply a good choice of quality clothing and footwear for the bigger men.
Prior to online shopping we had to rely on local newspaper ads and word of mouth recommendations. Things soon took off and 40 years later we are still going strong, now very ably run by my son and grandson.