Thanks for your feedback, very sorry about the fault with the button hole.
We do try to check all items prior to despatch, but the odd fault will be determined to slip through the net.
ps. Glad to see your discount code is working OK.
Mike Reynolds
I emailed a complaint about faulty item but have not had a reply in 10 days
faded patches each about the size of a 5p piece (on either size of the
crease, on both legs where the tag had been...
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Αξιόπιστος πελάτης
14 years ago
I emailed a complaint about faulty item but have not had a reply in 10 days
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Please return the Chinos to ourselves for Exchange or refund, your postage costs will of course be reimbursed.... We our extremely proud of our very hard earned record on good customer relations, and would have sorted this problem immediately if we had known about it. A quick phone call or follow up Email would have been suffice.
Mike Reynolds
Georges The Big Mans Shop
Georges The Big Mans Shop
14 years ago
Very sorry to hear you have a problem with the Chinos. We have checked all our Email records and can find NO reference to your Email about this problem. The most recent Email received from yourself was Dec 17th 2009 about a Jean order.
Please return the Chinos to ourselves for Exchange or refund.. We our extremely proud of our very hard earned record on good customer relations, and would have sorted this problem immediately if we had known about it. A quick phone call or follow up Email would have been suffice.
Mike Reynolds
Αξιόπιστος πελάτης
14 years ago
Based on the very good service I have received in the past I was very surprised not to receive a reply initially but now Georges have replied I accept their statement that they did not receive my message (although I sent it to email address dave@bigmen.co.uk indicated on their order confirmation) and look forward to exchange of the faulty item.
Πληροφορίες για την εταιρεία Georges The Big Mans Shop
Georges was launched in November 1986, as a one man effort to supply a good choice of quality clothing and footwear for the bigger men.
Prior to online shopping we had to rely on local newspaper ads and word of mouth recommendations. Things soon took off and 40 years later we are still going strong, now very ably run by my son and grandson.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Πληροφορίες για την εταιρεία Georges The Big Mans Shop
Georges was launched in November 1986, as a one man effort to supply a good choice of quality clothing and footwear for the bigger men.
Prior to online shopping we had to rely on local newspaper ads and word of mouth recommendations. Things soon took off and 40 years later we are still going strong, now very ably run by my son and grandson.