Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Κριτικές προϊόντων
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Ημερομηνία αγοράς: 02/02/2021
0
Κοινοποίηση
MT
Mr Martin Tonks
Manchester
5 years ago
Τι είπε ο Mr Martin Tonks για Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
Διαβάστε περισσότερα
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Κριτικές προϊόντων
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Ημερομηνία αγοράς: 02/02/2021
0
Κοινοποίηση
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Τι είπε ο Mrs Sylvia Bickerton για Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 30/01/2021
0
Κοινοποίηση
MN
Mr Charles Newbury
5 years ago
Τι είπε ο Mr Charles Newbury για Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
Διαβάστε περισσότερα
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Κριτικές προϊόντων
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Ημερομηνία αγοράς: 27/01/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
They were responsive and addressed my issues well
Κριτικές προϊόντων
Ημερομηνία αγοράς: 28/01/2021
0
Κοινοποίηση
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Τι είπε ο Mr & Mrs Mitchell για Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 27/01/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Excellent customer service
Κριτικές προϊόντων
Ημερομηνία αγοράς: 22/12/2020
0
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Quick efficient service.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 26/01/2021
0
Κοινοποίηση
MM
Mr Trevor Maybourne
5 years ago
Τι είπε ο Mr Trevor Maybourne για Fresh Insurance Services:
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
