We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
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βαθμολογίες κατά το προηγούμενο έτος
forward2me δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 13,904 κριτικών
SN
Sizwe Nkosi
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Sizwe Nkosi για forward2me:
Fast service delivered in time
Excellent 👌 you are the best
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Κοινοποίηση
KA
Karl Alexander
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Karl Alexander για forward2me:
Good service when you need it
Easy to set up. Delivery time as expected. Cost of delivery for a small item is relatively high, and the post-Brexit import taxes apply to the value of the item PLUS the delivery costs so only makes...
Διαβάστε περισσότερα
0
Κοινοποίηση
HE
Henning
Επαληθευμένη από το Feefo
Denmark
4 years ago
Τι είπε ο Henning για forward2me:
5 stars service ⭐️⭐️⭐️⭐️⭐️
Good and fast service. Fast customer service. Good packing of the goods👍👍👍👍👍
0
Κοινοποίηση
AK
Ahmad Mohammed S A Al-Kawari
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Ahmad Mohammed S A Al-Kawari για forward2me:
Any problem is quickly resolved, customer support is great.
0
Κοινοποίηση
ML
Michalis Lachanas
Επαληθευμένη από το Feefo
Athens Greece
4 years ago
Τι είπε ο Michalis Lachanas για forward2me:
Excellent company!!
Excellent company with fast and secure shipping,also with a very friendly customer service!That was the second time that i used their service.Highly recommended!!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Great service.
Great service, each time I use it!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Peggior servizio, non usatelo!
Il servizio peggiore di ri impacchettamento sul mercato
Ti trattengono il pacco senza avvisarti, quando gli scrivi tu il custumer care ti propone le spedizioni più care eludendo il fatto che ce ne...
Διαβάστε περισσότερα
Hayley
forward2me
4 years ago
Hi there,
Many thanks for your feedback.
We are sorry to hear that you feel dissatisfied with our service.
I believe the issues and concerns you have highlighted are in relation to the shipment that was containing your pre paid card. All pre paid cards we accept for our customers are immediately placed in review from customers account. You would have then been notified by us via email that the package was on hold due to the contents being a pre paid card
For the process of shipping pre paid cards we require a copy of ID to verify that the name stated on pre paid cards matches your account name/ details. This approval process, for pre paid cards has been deployed to ensure additional security and protection for both our customers and our service and to ensure we are permitted to international ship the brand of pre paid card.
We are also required to apply an additional processing charge, for shipping pre paid cards, of £10.00 per pre paid card that we receive for shipping.
Further details on our processes for shipping pre paid cards can be located in our FAQs under
CAN I USE MY FORWARD2ME ADDRESS TO APPLY FOR FINANCIAL PRODUCTS.
We would not advise our customers to use their forward2me address for receiving financial products such as pre paid cards, we concentrate on parcel forwarding and we do not feel it is cost effective for customers to ship single items such as pre paid cards internationally because our courier rates for shipping prices are calculated based on packages not letters or mail items.
We apologize for any inconvenience this may have caused you.
We hope this information that we have provided to you is useful, we hope the issues you have experienced through our service do not deter you from shipping with us again in the future and we hope you will reconsider your current rating of our service.
Kind Regards
Hayley
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Κοινοποίηση
ZK
Zinnat Khadaroo
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Zinnat Khadaroo για forward2me:
Very poor, not trustworthy, very expensive, parcel lost, no refund, will not use again
Hayley
forward2me
4 years ago
Hi Zinnat.
Many thanks for your feedback.
I am sorry to hear that you feel dissatisfied with our services and I am fully aware of what your issue is in relation to.
I would like to reach out to you via email to discuss this matter with you further.
I am sure we can come to an amicable resolution for the issues and concerns you have highlighted.
Please keep an eye out for our email.
I hope this helps you further.
Kind Regards
Hayley
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Fast and reliable.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Best
Very prompt and professional! A bit pricey, but quality service deserves to be well rewarded! The package was exceptional. I have used FWD 2 me many times.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.