Customer service is always very prompt with replies to queries and always provide answers
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Kate S,
Customer Support Advisor
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Helpful customer service
They were very receptive and helpful. They resolved my issue promptly and always replied fast.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Kate S,
Customer Support Advisor
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Friendly and efficient customer service.
Quick response via email. Patience and clear instructions to fix the problem. Sent me a new device when it was clear it wasn't going to work. Thank you!
Jenny
OvuSense
2 years ago
Thank you for taking the time to provide feedback. I'm so pleased to hear your issue was resolved quickly and efficiently! Please do reach out anytime we can help!
0
Κοινοποίηση
AN
Anta Ndiaye
Επαληθευμένη από το Feefo
Gatineau
2 years ago
Τι είπε ο Anta Ndiaye για OvuSense:
Macrine was Very helpful and nice
Macrine was very helpful. I appreciate that she was giving me some follow ups about the technician checking on my issue.
Even though I wasn't able to do my payment through Afterpay she provided me a...
Διαβάστε περισσότερα
Macrine
OvuSense
2 years ago
Thank you so much for taking the time to share your feedback—it truly made my day!
I'm delighted to hear that I could assist you effectively and that you appreciated the follow-ups regarding the technician's progress. I understand that the payment hiccup with Afterpay may have been inconvenient, but I'm glad we could find a solution that worked for you.
Providing a positive and helpful experience for our customers is always our goal, and I'm thrilled to hear that it came through in our interactions.
If you have any further questions or if there's anything else I can assist you with, please don't hesitate to reach out. Best Wishes,
Macrine A
Customer Support Advisor.
0
Κοινοποίηση
LG
Louise Gray
Επαληθευμένη από το Feefo
2 years ago
Τι είπε ο Louise Gray για OvuSense:
Excellent service. Quick, friendly and helpful response
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
Κοινοποίηση
VS
Valeska Sharkey
Επαληθευμένη από το Feefo
2 years ago
Τι είπε ο Valeska Sharkey για OvuSense:
Great customer service
Great customer service with fast response time even on the weekend. Marine solved my problem quickly and didn't judge even though it was my own fault.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
Κοινοποίηση
PC
Priscila Abib Cardoso
Επαληθευμένη από το Feefo
2 years ago
Τι είπε ο Priscila Abib Cardoso για OvuSense:
Very helpful
Linsay
OvuSense
2 years ago
Hi Priscila,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Accurate and reliable
Accurate and reliable, even for pcos. Game changer
Macrine
OvuSense
2 years ago
Hi,
Thank you for your lovely feedback!
We're thrilled to hear that Ovusense has been accurate and reliable for you, even with PCOS. It's great to know that it's been a game-changer for your fertility tracking.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine. A
Customer Support Advisor
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Fantastic customer service
As always the ovusense team responded in a timely and helpful manner.
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A,
Customer Support Advisor
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Excellent customer service. Quick response
Macrine
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A.
Customer Support Advisor
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
