Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

OvuSense Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για {{merchantUrl}} | Feefo

HH

Holly Haynes

Επαληθευμένη από το Feefo

3 years ago

Τι είπε ο Holly Haynes για OvuSense:

Wonderful customer service support!!!

I've always had great experience dealing with the Ovusense support team. They have always replied quickly, answered my questions and fixed problems when needed (they had to send out replacement...

Διαβάστε περισσότερα

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

MH

Mary Horoszowski

Επαληθευμένη από το Feefo

3 years ago

Τι είπε ο Mary Horoszowski για OvuSense:

Florence responded quickly and comprehensively to resolve my issue, and writes with a warm and welcoming tone. Great service!

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

3 years ago

Great product, great customer service

I’ve used ovucore for a couple of years. Very satisfied. Works well love the app/graph. Great customer service.

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

VM

Vic Moir

Επαληθευμένη από το Feefo

3 years ago

Τι είπε ο Vic Moir για OvuSense:

Helpful instructions from customer support

Great directions from Macrine for how to use! Thank you.

Macrine

OvuSense

3 years ago

Hi Vic, Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0

CO

Colton

Επαληθευμένη από το Feefo

3 years ago

Τι είπε ο Colton για OvuSense:

Over all they did get the issue fixed. However it took a few days. They also told me to do the same thing multiple times after it didn’t work the first time which was dumb. They also told me the...

Διαβάστε περισσότερα

Caroline

OvuSense

3 years ago

Hi Colton, Thank you for taking the time to leave a review. I'm glad to hear that your issue has been resolved. Please do not hesitate to get in touch if we can be of any further assistance. Kind Regards, Caroline Customer Relations Manager - The OvuSense Team

1

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

3 years ago

Reliable service support

Dependable, quick to answer and or resolve questions or concerns. Definitely one of the best customer service teams I've had the pleasure of working with.

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

SJ

Sera Jones

Επαληθευμένη από το Feefo

3 years ago

Τι είπε ο Sera Jones για OvuSense:

Always on hand to support, very quick response times

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

3 years ago

Excellent customer service!

The Ovusense customer service team replied to my query quickly and answered all of my questions.

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

3 years ago

I emailed OvuSense over a confusion of payment. They got back to me the same day and was very helpful. Nothing seemed to be too much trouble.

Florence

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

0

RK

Robyn Kear

Επαληθευμένη από το Feefo

3 years ago

Τι είπε ο Robyn Kear για OvuSense:

I’ve been in contact with customer service for the last few days as I’ve been having trouble with my sensor. They’ve replied very quickly and with helpful information. They seem to go above and...

Διαβάστε περισσότερα

Macrine

OvuSense

3 years ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

0