Very Cheap International Flights | Low International Airfare
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βαθμολογίες κατά το προηγούμενο έτος
FareDepot δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 374 κριτικών
FC
FareDepot Customer
8 years ago
Τι είπε ο FareDepot Customer για FareDepot:
Highly satisfied, no complaints, will use again
I read hundreds of reviews for this service before I decided to go ahead and purchase tickets to Paris in January. In the end, I couldn't be happier with how my winter trip went and have absolutely...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
The fare was higher than it seemed since I had to pay for seat assignments ...
The fare was higher than it seemed since I had to pay for seat assignments and the $10 coupon did not work as promised. I would not use this website again.
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Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
I believe that Faredepot is responsible for the proper notification of any
I believe that Faredepot is responsible for the proper notification of any change in my itinerary by any carrier. Aside from the fact that they change the time of the departure of the plane from San...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Bad service by FareDepot
worst customer care
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Excellent service by FareDepot
Thanks a lot
0
Κοινοποίηση
FC
FareDepot Customer
9 years ago
Τι είπε ο FareDepot Customer για FareDepot:
Initially had an issue with completing the purchase so I called customer se...
Initially had an issue with completing the purchase so I called customer service and he told me how to over ride the issue. The only problem was he told me to get out of the your web site and start...
Διαβάστε περισσότερα
0
Κοινοποίηση
FC
FareDepot Customer
9 years ago
Τι είπε ο FareDepot Customer για FareDepot:
The worst customer service
I have experienced really poor customer service from your company. My situation still has not been resolved.The staff is not knowledgeable and they just tell you anything.
FareDepot
FareDepot
9 years ago
Hello Mam,
We apologize for the inconvenience in your travel booking experience.
We are sorry to hear that your problem has not been resolve. We would like to know more on this particular situation. Please do not hesitate to call or email us at sales @faredepot.com and our knowledgeable will be happy to assist you.
Thank you,
FareDepot Support Manager
FC
FareDepot Customer
9 years ago
No my situation has still not been resolved. I purchased a ticket through your website for 840.00. Within the 24 hour time period the ticket when down to 7.85.24. I called in and spoke to a representative over the phone. He assured me that he would refund me the price difference of the ticket with the help of his manager. I called back later that evening to make sure the situation was taken care of. It was not. The representative on the phone did know what I was talking about and said there was no record/notes of the conversation that took place that morning. He offered to refund me $20.00 for the refund because his supervisor said that he was losing money. I ask to speak to a supervisor, and he transfers me to one. Who then says he can refund me 35.00 which still was not the correct amount . I agree to the 35.00 dollars as a refund. It is sent through paypal as my personal account which I was not told that that was how it was going to be done. I get the link for the papypal account. I was trying to claim the money and ended up sending the money back to your company.
I called in and spoke with a customer service representative. I tried several times to explain to him what had happened but he wasn't listening. I spoke with a manager and he said a department within your company would resend it after 24 hours, but it didn't happen.
I contacted paypal and they confirmed that I did send the refund back to your company. They informed me that if your company contacts them they can confirm that the money was sent back to your company.
FC
FareDepot Customer
9 years ago
My paypal information is tsmaxwellpark@gmail.com and the number I identify myself with with your company is 247pcs.
0
Κοινοποίηση
FC
FareDepot Customer
9 years ago
Τι είπε ο FareDepot Customer για FareDepot:
I booked tickets, received a confusing email that wanted me to verify, I am...
I booked tickets, received a confusing email that wanted me to verify, I am not even sure what. I did not do it then they cancelled my tickets. I called and they said I did not verify with them in...
Διαβάστε περισσότερα
FareDepot
FareDepot
9 years ago
Hello Sir,
Since the level of security has increase because worldly issues. Travel agency have to be more vigilant about the people they accept. The way they verify passengers is by sending out authorization forms, which is suppose to sent back in a timely fashion. The reason for the form needs to be sent back in quickly is because airline fares change frequently and without notice.
If you have any further questions or concerns, please do not hesitate to call or email us at support@faredepot.com and one of our knowledgeable associates will be happy to assist you.
Thank you & Kind regards,
FareDepot Suppport Manager
0
Κοινοποίηση
FC
FareDepot Customer
9 years ago
Τι είπε ο FareDepot Customer για FareDepot:
Excellent service by FareDepot
Efficient service, good attitude.
0
Κοινοποίηση
FC
FareDepot Customer
9 years ago
Τι είπε ο FareDepot Customer για FareDepot:
First, thank you for the good price, but at the beginning I get the coupon ...
First, thank you for the good price, but at the beginning I get the coupon save10 x 10 dollars but never your web side let me used, second when I see the price the first time I click because is the...
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.