Hi Sir/mdm,
I was told I will get my full refund.
but the refund was credited into E-Wallet.
Which is similar to zero dollar refund.
I am once again misled by your stuff.
Your Tiq Team
Etiqa
5 years ago
Hello Pui Leng, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Ημερομηνία αγοράς: 08/01/2021
0
Κοινοποίηση
RP
RAJKUMAR S/O PADMANATHAN
Επαληθευμένη από το Feefo
5 years ago
Τι είπε ο RAJKUMAR S/O PADMANATHAN για Etiqa:
Fast approval
Your Tiq Team
Etiqa
5 years ago
Hello Rajkumar, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Κριτικές προϊόντων
Ημερομηνία αγοράς: 17/02/2021
0
Κοινοποίηση
YT
YEO MUI TIAN
Επαληθευμένη από το Feefo
5 years ago
Τι είπε ο YEO MUI TIAN για Etiqa:
It is user friendly and easy to navigate.
Your Tiq Team
Etiqa
5 years ago
Hello , Yeo Mui Tan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Information erase when resubmit. Instructions not clear. System always hang
Your Tiq Team
Etiqa
5 years ago
Hello Cheng, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
I'm an existing customer, renewing the insurance policy for the existing FDW. However I was asked to repeat the purchase just like the new policy, I had to repeat the same information again even...
Διαβάστε περισσότερα
Your Tiq Team
Etiqa
5 years ago
Hello Aamir, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Hello Wee Tiong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
With one call, deal was done. The site is also very user friendly and within few steps l, everything was done in a jiffy
Your Tiq Team
Etiqa
5 years ago
Hello Jaladanki, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Κριτικές προϊόντων
Ημερομηνία αγοράς: 04/01/2021
0
Κοινοποίηση
AL
ANDREA LIU
Επαληθευμένη από το Feefo
Abu Dhabi
5 years ago
Τι είπε ο ANDREA LIU για Etiqa:
Smooth online purchasing experience.
Your Tiq Team
Etiqa
5 years ago
Hello Andrea, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Κριτικές προϊόντων
Ημερομηνία αγοράς: 10/01/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
5 years ago
Prompt in resolve queries.
Your Tiq Team
Etiqa
5 years ago
Hello Han Lin, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Shu Lien, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
