Katarina was very prompt to all my queries. Thumbs up!
Your Tiq Team
Etiqa
5 years ago
Hello Quek Hoon Gek, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Really 5 star service with the WhatsApp channel. I love how responsive they are.
Your Tiq Team
Etiqa
5 years ago
Hello Aaron, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Κριτικές προϊόντων
Ημερομηνία αγοράς: 04/03/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
5 years ago
Responsive and helpful service. The person has a good understanding of the various packages which really enables me to make the right choice.
Your Tiq Team
Etiqa
5 years ago
Hello Lim See Keong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Κριτικές προϊόντων
Ημερομηνία αγοράς: 26/02/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
5 years ago
It was easy to apply through website. Instructions were clear
Your Tiq Team
Etiqa
5 years ago
Hello Rebecca, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Although I could not get the required information on the chatline, I did get an email to provide me the the information I sought the next day to allow me to proceed to purchase the insurance
Your Tiq Team
Etiqa
5 years ago
Hello Jennifer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 02/03/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
5 years ago
Good value.
Your Tiq Team
Etiqa
5 years ago
Hello Seah Seow Buay, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Κριτικές προϊόντων
Ημερομηνία αγοράς: 26/02/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
5 years ago
Good rates and easy to buy online.
Κριτικές προϊόντων
Your Tiq Team
Etiqa
5 years ago
Hello Sim Kay Chuan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Hello Julie, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Ημερομηνία αγοράς: 26/02/2021
0
Κοινοποίηση
LC
LEONG SOOK HAN CATHERINE
Επαληθευμένη από το Feefo
5 years ago
Τι είπε ο LEONG SOOK HAN CATHERINE για Etiqa:
Joan Law is very helpful. She alerted me that I forgot to use my loyalty code.
Thanks so much Joan for your great help with the refund and truly appreciate.
Your Tiq Team
Etiqa
5 years ago
Hello Catherine, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Ημερομηνία αγοράς: 01/03/2021
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
5 years ago
Very good and descriptions very clear.
Your Tiq Team
Etiqa
5 years ago
Hello Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
