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Tiq by Etiqa Insurance Κριτικές

Ονομαστική τιμή
Εξαιρετικό
Εξυπηρέτηση
4.7
/5

5

4

3

2

1

4,834

1,313

273

43

51

6,514

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 18,843 κριτικών
MY
MARIAM YUSOFF
3 years ago
Ημερομηνία αγοράς: 26/03/2022
Τι είπε ο MARIAM YUSOFF για Tiq by Etiqa Insurance:
Bad.. type the wrong birth date on the insurance
Bad customer service all via whatsapp.. type birthday wrongly but no one to talk to just whatsapp. No personal touch
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Wee Ling
Tiq by Etiqa Insurance
3 years ago
Dear Mariam, We hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. We understand that our staff has already contacted you to resolve the issue. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also Whatsapp us at +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Αξιόπιστος πελάτης
3 years ago
Ημερομηνία αγοράς: 30/03/2022
Easy transaction
Easy instruction and competitive pricing.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and lets us know we’re on the right track! We will continue to strive harder to provide convenient protection and insurance savings plans to fulfill the needs of our customers like you. Take care and we wish you a great week ahead.
Αξιόπιστος πελάτης
3 years ago
Ημερομηνία αγοράς: 29/03/2022
Awesome customer care
Amazing clarification and information on call by one of the customers support personeel named Hardave. He is the reason I felt peace of mind and turned out to buy ur policy.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. We will relay your kind words to Hardave on his service Looking forward to serving you in the future!
Αξιόπιστος πελάτης
3 years ago
Ημερομηνία αγοράς: 25/03/2022
Fast and hassle free. Prompt response.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Αξιόπιστος πελάτης
3 years ago
Ημερομηνία αγοράς: 29/03/2022
Excellent service by Kalitas Tay.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. We will relay your kind words to Kalitas on his excellent service. Looking forward to serving you in the future!
TS
TAN SZE SENG
3 years ago
Ημερομηνία αγοράς: 24/03/2022
Τι είπε ο TAN SZE SENG για Tiq by Etiqa Insurance:
Easy to apply
Αξιόπιστος πελάτης
3 years ago
Ημερομηνία αγοράς: 27/03/2022
Online purchase was seamless and no hassle at for me.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Take care, and have an amazing day!
NR
NG RICHARD
3 years ago
Ημερομηνία αγοράς: 27/03/2022
Τι είπε ο NG RICHARD για Tiq by Etiqa Insurance:
I did not like the verification chore to be put thru for asking a simple Q
I asked a simple general question and expected a simple general answer. Why am I put thru a useless needless verification process!! Useless responses from Etiqa.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Ng, We hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We understand that our staff has already contacted you and answer your queries. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Take care and we wish you a great week ahead.
Αξιόπιστος πελάτης
3 years ago
Ημερομηνία αγοράς: 26/03/2022
Fast, easy and quick response on my application..
Great and fast response on email and SMS.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and lets us know we’re on the right track! We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Take care and we wish you a great week ahead.
LL
LIM BEE LING
3 years ago
Ημερομηνία αγοράς: 20/03/2022
Τι είπε ο LIM BEE LING για Tiq by Etiqa Insurance:
website is easy to use. N contacting customer service via phone is a breeze. No long waiting time. Customer service was efficient too, meeting my request within the day.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future!
Πληροφορίες για την εταιρεία Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Διαβάστε τα όλα
23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore
Award

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.