Merchant Logo

Tiq by Etiqa Insurance Κριτικές

Ονομαστική τιμή
Εξαιρετικό
Εξυπηρέτηση
4.7
/5

5

4

3

2

1

4,589

1,248

275

45

51

6,208

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 17,647 κριτικών
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 07/11/2020
I did a referral but did not seem to recieve the referral fee
I did a referral but did not seem to recieve the referral fee
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear customer, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 13/11/2020
Great Service
Efficient service. Good followup. Value for money.
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 27/10/2020
bought the insurance on app, and paid, but it was not registered, no email with any reference number, and it took a while to get the customer service officer to check on it.
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, we sincerely apologise for the bad experience. This is invaluable feedback that can help us to improve further and we’ll share it with the wider team to do better. If you need further assistance, please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 11/11/2020
Easy to complete transaction online, fuss-free and efficient follow up,
Easy to complete transaction online, fuss-free and efficient follow up. What I didnt;t like was their pop up ads interrupting my days in subsequent days - but that made me turn on block pop ups Maybe...

Διαβάστε τα όλα
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your valuable feedback and kind words! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We note your bad experience with pop ups and will look into improving this. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 02/10/2020
The website is easy to use, products are well explained and the purchase process is simple and straightforward. Overall, it was a good experience and it gives me confidence to purchase direct from...

Διαβάστε τα όλα
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
FS
Fong Woon Siew
4 years ago
Ημερομηνία αγοράς: 12/11/2020
Τι είπε ο Fong Woon Siew για Tiq by Etiqa Insurance:
Your representative failed to post me the policy despite reminder.
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for sharing your experience with us. We sincerely apologise for the bad experience. I believe our colleague have reached out to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any other queries.
CW
Choy Kok Wai
singapore
4 years ago
Ημερομηνία αγοράς: 16/10/2020
Τι είπε ο Choy Kok Wai για Tiq by Etiqa Insurance:
value for money
Price is reasonable and website easy to understand especially for someone like me who is not so clever to use online service
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Kok Wai, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
VA
Vatsan
Singapore
4 years ago
Ημερομηνία αγοράς: 06/11/2020
Τι είπε ο Vatsan για Tiq by Etiqa Insurance:
Great Customer Service
Very quick and effective in assisting and solving my problem.Great job In proactively telling me the steps needed on my end. Hassle free and good customer service experience.
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Srivatsan, thank you for your feedback! We feel the warmth of your kind words. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 03/11/2020
Hassle free .affordable
Fast and easy transaction. No problem dealing with Etiqa its recommended by my friend. And do the same i recommended to other of my friend. And they said its easy. No ting tong matter very straight...

Διαβάστε τα όλα
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 24/11/2020
Contact Number that have someone answer strait directly.
Merchant Logo
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear customer, thank you for your review. We regret your negative experience. Our staff will get in touch with you shortly on this matter. We appreciate your feedback and look forward to serving you better going forward.
Πληροφορίες για την εταιρεία Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Διαβάστε τα όλα
23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore
Award

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.