Enhance Insurance Services is the UK's leading specialist medical aesthetics insurance provider.
Εξυπηρέτηση
4.8
/5
5
4
3
2
1
14
0
2
0
0
16
βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 38 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
1 month ago
Satisfied with Enhance but need some online improvements
Service is good but a website where we could pay online would be easier than having to always call with our details to pay, for example a link to click to pay would be more user friendly.
Shelly
Enhance Insurance Services
1 month ago
Hello,
We’re pleased to hear you’ve found the service to be good, but we completely understand your point about making payments easier. A more flexible, online option is something we know would improve the overall experience, and we’re actively working towards making this available.
In the meantime, if there’s anything we can do to make the process smoother for you, please don’t hesitate to get in touch, we’re always happy to help.
Thanks again for your comments.
Shelly Hemmings Cert CII
Enhance Insurance Services
Account Manager
0
Κοινοποίηση
EW
Elaine Williamson
Επαληθευμένη από το Feefo
4 months ago
Τι είπε ο Elaine Williamson για Enhance Insurance Services:
Enhance Insurance - helpful, polite and efficient
fast and efficient service
Shelly
Enhance Insurance Services
4 months ago
Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.
0
Κοινοποίηση
EC
Emma Critchley
Επαληθευμένη από το Feefo
4 months ago
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards
Shelly Hemmings Cert CII
Enhance Account Manager
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Frustrating
I thought it was straight forward and had no problems last year. One month before my renewal I was happy to renew my insurance for the following year. I did this with no problems. However I received...
Διαβάστε περισσότερα
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your feedback. I’m very sorry for the frustration and confusion caused by the automated emails you received after renewing your policy.
I understand how unsettling it would have been to receive repeated messages suggesting your insurance was ending, especially when you had already renewed and expected everything to be in order.
Being advised to ignore emails that continued to arrive multiple times a day is understandably irritating and not reassuring.
Please be assured your cover remained active throughout. That said, the emails you received clearly caused unnecessary worry, and we’re sorry for the impact this had on your experience.
Your feedback has been shared with our team so this can be addressed.
Thank you again for taking the time to let us know, and our apologies that this affected what should have been a straightforward renewal.
Kind regards,
Shelly Hemmings Cert CII
Enhance Insurance Account Manager
0
Κοινοποίηση
GM
Gina Maslin
Επαληθευμένη από το Feefo
4 months ago
Τι είπε ο Gina Maslin για Enhance Insurance Services:
Professional and quick to respond
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards,
Shelly Hemmings Cert CII
Account Manager
0
Κοινοποίηση
LM
Leah Mullally
Επαληθευμένη από το Feefo
5 months ago
Shelly
Enhance Insurance Services
5 months ago
Good afternoon,
Thank you for taking the time to rate your experience with us.
Your 5-star rating is greatly appreciated and encourages us to maintain our high standards of service.
Kind regards,
Enhance Shelly Hemmings Cert CII
Account Manager
0
Κοινοποίηση
IN
Ioana Neagu
Επαληθευμένη από το Feefo
6 months ago
Τι είπε ο Ioana Neagu για Enhance Insurance Services:
Nellie was wonderful, patient and very understanding
Friendly service, professional and very efficient in sorting me out
Shelly
Enhance Insurance Services
6 months ago
Good morning,
Thanks so much for your feedback!
We’re really glad to hear that Nellie took good care of you. She’ll be delighted to know her patience and professionalism made such a difference. We appreciate you taking the time to share your experience.
Best regards,
Shelly Hemmings Cert CII
Enhance Account Manager
0
Κοινοποίηση
NW
Nicholas Woodruff
Επαληθευμένη από το Feefo
7 months ago
Shelly
Enhance Insurance Services
7 months ago
Good afternoon,
Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support.
Best regards,
Shelly Hemmings CERT CII
Account Manager
Enhance Insurance Services
0
Κοινοποίηση
EW
Ewelina Wojtala
Επαληθευμένη από το Feefo
7 months ago
Τι είπε ο Ewelina Wojtala για Enhance Insurance Services:
Great
Great customer service, better than Hamilton
Shelly
Enhance Insurance Services
7 months ago
Good afternoon,
Thank you so much for your 5-star review! We’re delighted to hear that you found our customer service great and that we’ve exceeded your experience with Hamilton Fraser. We really appreciate your feedback and look forward to continuing to support you!
Kind regards
Shelly Hemmings
Account Manager
Enhance Insurance Services
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 months ago
Great service
Excellent professional service
Natalie
Enhance Insurance Services
8 months ago
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. We can’t wait to welcome you back again soon!"
Πληροφορίες για την εταιρεία Enhance Insurance Services
Enhance is a leading broker for the cosmetics, aesthetics and healthcare sectors, providing bespoke insurance solutions, including medical malpractice cover. The business works with clinics, surgeries and medical professionals carrying out a wide range of work, including injectables.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Πληροφορίες για την εταιρεία Enhance Insurance Services
Enhance is a leading broker for the cosmetics, aesthetics and healthcare sectors, providing bespoke insurance solutions, including medical malpractice cover. The business works with clinics, surgeries and medical professionals carrying out a wide range of work, including injectables.