We booked and payed for a 4x4 car, we had a 2x car withour air conditioning, we have to pay a whole amonut to trifhty.
We exepext to get back the money
Ellena van Tonder
Drive South Africa
9 years ago
We apologize for the service delivery failure from Thrifty. We are in contact with their management to resolve the situation and obtain the refund for you. Our Customer Care Division will be in touch via e-mail. Kind regards - the Drive South Africa Team
Κριτικές προϊόντων
Ellena van Tonder
Drive South Africa
9 years ago
We apologize for the service delivery failure from Thrifty. We are in contact with their management to resolve the situation and obtain the refund for you. Our Customer Care Division will be in touch via e-mail. Kind regards - the Drive South Africa Team
Ημερομηνία αγοράς: 18/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
i arranged for polo but when I got there they gave another car and the polo was given to the other guy cos he wanted a corolla and it was not available
Ellena van Tonder
Drive South Africa
9 years ago
Thank you very much for taking the time to supply us with your feedback.Unfortunately as per both our supper, as well as our Terms and Conditions we are only able to confirm vehicle Groups and not specific vehicles. All the vehicles in a group is shown on our website when you hover over the image, the list of vehicles are repeated when you make and enquiry. We also repeat the list of vehicles in the group on our Confirmation e-mail accompanied by the car rental voucher.
Kind regards
The Drive South Africa Team
Κριτικές προϊόντων
Ellena van Tonder
Drive South Africa
9 years ago
Thank you very much for taking the time to supply us with your feedback.Unfortunately as per both our supper, as well as our Terms and Conditions we are only able to confirm vehicle Groups and not specific vehicles. All the vehicles in a group is shown on our website when you hover over the image, the list of vehicles are repeated when you make and enquiry. We also repeat the list of vehicles in the group on our Confirmation e-mail accompanied by the car rental voucher.Kind regardsThe Drive South Africa Team
It is the only online booking company we use - always. Brilliant, value for money and hassle free
Ημερομηνία αγοράς: 15/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
Good value
Ημερομηνία αγοράς: 16/08/2017
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
9 years ago
Ntuthuzelo was incompetent. He made us pay for a group that wasn't available.
Ellena van Tonder
Drive South Africa
9 years ago
We regret the inconvenience suffered. Thankfully we were able to immediately source an alternative vehicle for you and refund the price difference between the two cars. Due to the many different sources of bookings, availability with suppliers are constantly changing. The quicker payment is processed for a booking the better the chances are that the vehicle selected will still be available.
Kind regards
The Drive South Africa Team
Κριτικές προϊόντων
Ημερομηνία αγοράς: 16/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
Better service. Phone numbers should work. Replacement vehicle ahould not be a downgrade.
Ellena van Tonder
Drive South Africa
9 years ago
We've tried numerous times to get hold of you to obtain more information regarding the after hours support and the details of the breakdown. Unfortunately we haven't received any response from you.
We will keep trying from our side.
The Drive South Africa Team
Κριτικές προϊόντων
Ημερομηνία αγοράς: 15/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
I used them for the first time and I am very happy with their quick response and service
Κριτικές προϊόντων
Ημερομηνία αγοράς: 14/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
Rustenburg
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
The service was fantastic and would definitely recommend it and buy again. The only improvement that I would suggest is to give customers an option to choose from the groups of cars that they have...
Διαβάστε περισσότερα
Ημερομηνία αγοράς: 07/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
Good service and staff is friendly and fast. I can recommend Drive SA
Κριτικές προϊόντων
Ημερομηνία αγοράς: 14/08/2017
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
9 years ago
Τι είπε ο Trusted Customer για Drive South Africa:
i will keep on buying from Drive South Africa and the agent by the name of Elizma she is very good person to work with.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
