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The Cumberland Κριτικές

https://www.cumberland.co.uk
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Kinder Banking - It's In Our Nature

Εξυπηρέτηση
4.9
/5
Προϊόν
4.9
/5

5

4

3

2

1

2,004

190

20

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2,242

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 11,859 κριτικών
Αξιόπιστος πελάτης
22 hours ago
Ημερομηνία αγοράς: 11/06/2025
Pleasant reliable staff. Both on the phone & in person. Good to have the actual building & a person to chat to.
0
Κοινοποίηση
Αξιόπιστος πελάτης
1 day ago
Ημερομηνία αγοράς: 13/06/2025
Excellent. Staff very helpful and sorted my query well
0
Κοινοποίηση
MS
Mr Stott
St Bees
1 day ago
Ημερομηνία αγοράς: 11/06/2025
Τι είπε ο Mr Stott για The Cumberland:
There is no other building society locally. No choice. I am not "tech savvy" whatever that means so I will not tolerate online banking until there is no choice. Your Egremont branch was closed for...

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0
Κοινοποίηση
Αξιόπιστος πελάτης
5 days ago
Ημερομηνία αγοράς: 09/06/2025
--Staff helpful and personable. --On time and efficient. --Explained what I needed. --Unfortunately my surname spelt incorrectly on a forms/passbook so I asked for it to be changed. This meant...

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ClareT
The Cumberland
2 days ago
thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At the Cumberland , we strive to provide the best experience we can for our customers. Thank you for taking our call today and for your understanding. I'm glad we've been able to rectify your issue and explain better our processes.
Αξιόπιστος πελάτης
1 day ago
Telephone explanation given from customer services. Thank you for follow up. Elaine
0
Κοινοποίηση
Αξιόπιστος πελάτης
1 day ago
Ημερομηνία αγοράς: 12/06/2025
Very good
Pleasant,accurate& friendly
0
Κοινοποίηση
ML
Mr Lithgow
Dumfries
2 days ago
Ημερομηνία αγοράς: 12/06/2025
Τι είπε ο Mr Lithgow για The Cumberland:
Good and imformative. As I had come in knowing what was available it was straight forward . So long as the Cumberland is competitive I will continue to invest.
0
Κοινοποίηση
Αξιόπιστος πελάτης
2 days ago
Ημερομηνία αγοράς: 10/06/2025
Cumberland yes, Furness no
Julia was very helpful and I was happy that a trainee was also present. Julia advised me on what account to take out. The reason I have chosen Cumberland BS is that you have a branch in the next...

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0
Κοινοποίηση
Αξιόπιστος πελάτης
2 days ago
Ημερομηνία αγοράς: 12/06/2025
Efficient service and pleasant experience
Very helpful and informative and very efficient. Provided information about range of products that could be offered to meet our needs.
0
Κοινοποίηση
Αξιόπιστος πελάτης
2 days ago
Ημερομηνία αγοράς: 11/06/2025
satisfactory
Good 20minutes seemed a long time to take out an ISAs hen l was an existing member and already had accounts with you
0
Κοινοποίηση
MB
Mr Baines
kendal
2 days ago
Ημερομηνία αγοράς: 11/06/2025
Τι είπε ο Mr Baines για The Cumberland:
The service was great. All was explained in simple terms, and everyone was helpfull. Thankyou,
0
Κοινοποίηση
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Πληροφορίες για την εταιρεία The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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(01228) 403 141
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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Πληροφορίες για την εταιρεία The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.