Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

CruiseKings Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για {{merchantUrl}} | Feefo

Εμφάνιση όλων των 3,121 κριτικών

Mr Carver

Επαληθευμένη από το Feefo

8 years ago

Τι είπε ο Mr Carver για CruiseKings:

Helpful staff

The staff are very helpful and gave us some good advice as it's our first cruise . .

Elaine

CruiseKings

8 years ago

Good afternoon Mr Carver thank you for your review. As a first time cruiser it is very important to us that we give you all of the knowledge and advice required to book the right cruise for you. Should you have any additional questions, please do not hesitate to get in touch. We look forward to hearing about your first cruise experience.

Elaine Graham

Customer Experience Manager

Mr Rowland

Επαληθευμένη από το Feefo

Whitley Bay

8 years ago

Τι είπε ο Mr Rowland για CruiseKings:

Looking after the customer

I was recommended and CruiseKings delivered everything I needed including convenient flights and an extra room in Rome to get me back as I wanted.

Elaine

CruiseKings

8 years ago

Dear Mr Rowland thank you for your review. I am delighted to hear that we were able to meet your expectations and look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Mrs Murray

Επαληθευμένη από το Feefo

8 years ago

Τι είπε ο Mrs Murray για CruiseKings:

Special celebration celebrity cruise!

We had great service from Cruise King consultant Valerie, nothing was too much trouble.

Elaine

CruiseKings

8 years ago

Dear Mrs Murray, thank you for your feedback. Valerie will be delighted to hear your comments regarding her service, it is greatly appreciated.

Elaine Graham
Customer Experience Manager

Mr Birnie

Επαληθευμένη από το Feefo

8 years ago

Τι είπε ο Mr Birnie για CruiseKings:

Personal service

Personal service. Attention to detail. Knowing client likes and dislikes.

Elaine

CruiseKings

8 years ago

Dear Mr Birnie, thank you for your kind words. It is wonderful to hear that you have had a great experience booking with us.

Elaine Graham

Customer Experience Manager

Mrs Musgrove

Επαληθευμένη από το Feefo

8 years ago

Τι είπε ο Mrs Musgrove για CruiseKings:

First class service

Booked with cruise kings last year and found it extremely helpful, so it was an easy choice to book again with them and so far no problems.

Elaine

CruiseKings

8 years ago

Dear Mrs Musgrove, thank you for completing our review. I am delighted to hear such positive feedback regarding our service. We hope to be able to help you with many more bookings.

Elaine Graham

Customer Experience Manager

Alan

Επαληθευμένη από το Feefo

Berkhamsted

8 years ago

Τι είπε ο Alan για CruiseKings:

extremely knowledgeable staff with great attention to detail, they have arranged many cruises for me flight, transfers, hotel and cruise - I wouldnt think of going elsewhere

Elaine

CruiseKings

8 years ago

Dear Mr Osborn thank you for taking the time to complete our review. It is great to hear such lovely feedback, I will take great pleasure in sharing this with our team. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

8 years ago

Always able to assist client with making right choice. Goes the extra mile

Timely friendly honest advice. Listened to questions about different options and gave considered answers from own and colleagues experience. Did what they said they would do in timely manner.

Elaine

CruiseKings

8 years ago

Thank you for your kind review. We pride ourselves on our knowledge and experience and getting back to our customers promptly.

Elaine Graham
Customer Experience Manager

Mrs Glover

Επαληθευμένη από το Feefo

Lee,se12 London

8 years ago

Τι είπε ο Mrs Glover για CruiseKings:

Polite, and friendly

Prompt in answering calls not put on hold and listening to music. Very helpful and patient.

Elaine

CruiseKings

8 years ago

Dear Mrs Glover, thank you for your review. It is great to hear that you found us prompt, helpful and patient during the booking process. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

Mr Nichols

Επαληθευμένη από το Feefo

8 years ago

Τι είπε ο Mr Nichols για CruiseKings:

Good

Elaine

CruiseKings

8 years ago

Dear Mr Nichols, thank you for completing our review. I am pleased to hear that you had a good experience booking with Jeanette.

Elaine Graham
Customer Experience Manager

Mr Biggs

Επαληθευμένη από το Feefo

Mazarron Spain

8 years ago

Τι είπε ο Mr Biggs για CruiseKings:

Booking experience was good but sending out the paperwork was a bit hit and

Booking experience was good but sending out the paperwork was a bit hit and miss

Elaine

CruiseKings

8 years ago

Dear Mr Biggs, thank you for your review. I am pleased to hear that the booking experience was a positive one but naturally disappointed to hear that there were some issues with your paperwork. I can see that your paperwork has now been sent to you but if you have any further issues please do not hesitate to contact me directly.

Elaine Graham
Customer Experience Manager

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Τι είναι τα βραβεία Trusted Service Awards

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Μάθετε περισσότερα για τη Feefo

CruiseKings Κριτικές

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;