Here at Chemist.net our goal as an online chemist is to continue to combine a competitive pricing strategy with the high quality service you would expect from your community pharmacy to the entire region of the United Kingdom. Chemist.net as an online pharmacy was launched in August 2008 as a division of Pure Health Medical Ltd. Over many years, Pure Health Medical Ltd has built up good relationships with its many suppliers, meaning we are able to offer you some of the cheapest prices from an online chemist with fast delivery using our next day carrier, DX, to ensure quality shipping and service at all times.
After speaking to my colleagues, it appears that the lip balm was correct and just that the packaging has changed. We have now updated the picture on the website to reflect this as well.
We hope you are happy with your order and the service received, and apologise for the confusion and not updating the image sooner.
Giulia,
Chemist.net Customer Services