Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Κριτικές Waltons

Αξιόπιστος πελάτης

9 years ago

Excellent cost effective efficient service

Service was excellent.Website was user friendly items ordered were most competitively priced I could find and item was delivered on the date specified and within time window stipulated.Person...

Διαβάστε περισσότερα

Waltons

9 years ago

Good morning,
Thank you very much for your brilliant review, it's great to hear that you are really happy with your new fence panels,
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 15/03/2017

0

Αξιόπιστος πελάτης

9 years ago

Yes

Waltons

9 years ago

Good morning,
Thank you so much for your brilliant review!
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 14/03/2017

0

Αξιόπιστος πελάτης

9 years ago

lovely cabin dissapointing finish

on close inspection this cabin was thrown up by the boys building it didn't seen to care about holes in the door frames and pieces not finished off properly the felt it not on the roof properly...

Διαβάστε περισσότερα

Waltons

9 years ago

Good Morning,
Thank you very much for your feedback, I have tried to call you earlier and I’m sorry I couldn’t get through, if you are able to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk I will be able to resolve any issues that you have experienced with your log cabin. Thank you again and I hope to speak to you soon,
Kindest regards
Mike – Waltons Team

Κριτικές προϊόντων

Waltons

9 years ago

Good Morning,
Thank you very much for your feedback, I have tried to call you earlier and I’m sorry I couldn’t get through, if you are able to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk I will be able to resolve any issues that you have experienced with your log cabin. Thank you again and I hope to speak to you soon,
Kindest regards
Mike – Waltons Team

Ημερομηνία αγοράς: 06/12/2016

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Review sent before goods

I have not yet received my order so I can't rate them yet

Derek

Waltons

9 years ago

We do apologise for the delay. We are awaiting delivery of new stock and as soon as it arrives we will get this delivered to you.

Κριτικές προϊόντων

Ημερομηνία αγοράς: 22/03/2017

0

Αξιόπιστος πελάτης

9 years ago

Inconsistent products. The panels come in different colours

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, I have tried to call you earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the differentiation in colour. unfortunately due to the natural nature of timber and the pressure treatment method used we cannot always control the variation of colour between panels, I would also recommend putting a colour treatment on your new panels to enhance them further. If you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Κριτικές προϊόντων

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, I have tried to call you earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the differentiation in colour. unfortunately due to the natural nature of timber and the pressure treatment method used we cannot always control the variation of colour between panels, I would also recommend putting a colour treatment on your new panels to enhance them further. If you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Ημερομηνία αγοράς: 27/02/2017

1

Αξιόπιστος πελάτης

9 years ago

Would use again but ...

Goos delivery and service. Dealt with an issue speedily. Low score because hit and miss panels were much poorer quality than expected.

Waltons

9 years ago

Good afternoon,
Thank you for taking my call earlier. I am pleased to know that you are happy with the standard of service we provided and apologies again that you were not completely satisfied with your purchase. I am glad we were able to offer a resolution that has rectified the issues experienced. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Κριτικές προϊόντων

Waltons

9 years ago

Good afternoon,
Thank you for taking my call earlier. I am pleased to know that you are happy with the standard of service we provided and apologies again that you were not completely satisfied with your purchase. I am glad we were able to offer a resolution that has rectified the issues experienced. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Ημερομηνία αγοράς: 09/03/2017

0

Αξιόπιστος πελάτης

9 years ago

Quick delivery,gate easy to fit,it will never fall off because of the size of the hinges!! They look like they are the wrong ones and could support the gate on any average castle. But who cares...

Διαβάστε περισσότερα

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review and taking my call just now, I'm glad that you are happy with your new gate.
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 18/02/2017

0

TC

Trusted Customer

Earl Shilton

9 years ago

Τι είπε ο Trusted Customer για Waltons:

I got what I asked for in good condition and in less time than I expected.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review,
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 23/02/2017

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Really happy with the quick delivery and the cost of delivery is better than other companies.

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 15/03/2017

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Excellent professional service on phone and excellent communication for delivery, quick too.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback, it's great the hear that you are happy with our service and your new fence panels.
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 24/02/2017

0

Waltons Κριτικές

5ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςFence panels ordered were of excellent quality and just what was required.

7 x 6 Apex Metal Shed - Light GreenΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςGood price good service yes i would recommend your company

Waltons Standard Log Cabin Studio 2.7m x 3.3Περισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςshame the door has gaps top and bottom in the centre shabby

Pent Metal Shed 9 x4ft - Foundation KitΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςAsk me again when it us delvered

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςPanels come in different colours. Some looks really weathered

4ft x 6ft Waltons Vertical Hit and Miss Wooden Fence PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςFlimsy and poorly made compared to others. Cost difference niot enough given quality

6ft x 3ft Waltons Feather Edge Wooden Garden GateΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςAs above..................

4ft x 6ft Waltons Lap Garden Fence PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςthey were as I expected good , I've used Waltons before.

5ft x 6ft Waltons Lap Garden Fence PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςthey were as I expected good , I've used Waltons before.

5ft x 6ft Waltons Lap Garden Fence PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςWill buy from again!! FAB

4ft x 5'11 Waltons Prague Wooden Garden Fencing PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςA very good quality product

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;