Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Κριτικές Waltons

Αξιόπιστος πελάτης

9 years ago

Still Waiting!

Still waiting for shed to arrive. They phoned on the day before it was booked for delivery explaining that they had no stock and couldn't understand how it was available to order on their website!...

Διαβάστε περισσότερα

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my sincere apologies for the delays you have experienced with the delivery of your new Pressure Treated building. I am glad that we are now able to deliver to you as discussed earlier, our driver will also give you a courtesy call 30 minutes before arrival.
Thank you again and if you need anything at all please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike – Waltons Team

Κριτικές προϊόντων

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my sincere apologies for the delays you have experienced with the delivery of your new Pressure Treated building. I am glad that we are now able to deliver to you as discussed earlier, our driver will also give you a courtesy call 30 minutes before arrival.
Thank you again and if you need anything at all please don’t hesitate to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike – Waltons Team

Ημερομηνία αγοράς: 02/04/2017

0

TC

Trusted Customer

Jersey

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Very pretty bright lights

Good service. This is our second set and they are brighter than ever. Thank you

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, it's great to hear that you are happy with your new Solar Lights.
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 17/07/2016

0

Αξιόπιστος πελάτης

9 years ago

Staff problems

Delivered on time but delivery man too keen to get tip

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier on, Please accept my sincere apologies for the issues you have experienced with our driver, this has been investigated by our Transport Manager and action has been taken. It’s great to hear that you are happy with your new building and if you need anything in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Thank you again
Kindest regards
Mike Hall
Contact Centre Manager

Κριτικές προϊόντων

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier on, Please accept my sincere apologies for the issues you have experienced with our driver, this has been investigated by our Transport Manager and action has been taken. It’s great to hear that you are happy with your new building and if you need anything in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Thank you again
Kindest regards
Mike Hall
Contact Centre Manager

Ημερομηνία αγοράς: 02/04/2017

0

TC

Trusted Customer

Lichfield

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Good product delivered on time and went up a pinch of salt. Did it on my own but would recommend the help of one other. Only down side was that the ridge felt did not come with it as stated in what...

Διαβάστε περισσότερα

Waltons

9 years ago

Good evening,

Thank you very much for your great feedback, I'm really sorry that the capping felt didn't come with the building and I'm glad you managed to complete the build. If you do need anything in the future please don't hesitate to give us a call on 0800 029 1000 or via email to service@waltons.co.uk

Kindest regards

Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 24/03/2017

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Waltons:

great service prompt delivery

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review,
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 29/03/2017

0

TC

Trusted Customer

Shropshire

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Good service. Quality of goods were acceptable to me.

I found it easy to place an order. Items ordered were delivered by friendly driver and on-time.

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant review!
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 28/03/2017

0

TC

Trusted Customer

Gravesend

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Excellent

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review!
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 29/03/2017

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Speedy Service and Great Product.

Very quick delivery and great all round service. Product quality is excellent also.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback and I hope you enjoy your new Log Cabin for many years to come.
Kindest regards
Mike - Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 02/04/2017

0

TC

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Waltons:

Do not believe the Saturday delivery enticer!!!

The skylight plastic shed was at a very competitive price & offered free delivery which attracted us to use Waltons. The other reason was via search & also stated on their website they offered...

Διαβάστε περισσότερα

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I’m really sorry for the confusion regarding the delivery of your new Skylight building, all of our next day deliveries are completed by a courier who only deliver for us on a Monday to Friday. I have tried to call you on the number I have for you but I couldn’t get through and our website has now been updated to ensure that this is clearer in the future. If you need anything at all please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike – Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 02/04/2017

0

Αξιόπιστος πελάτης

9 years ago

no problems

Waltons

9 years ago

Good evening,

Thank you very much for your great feedback, kindest regards

Mike -Waltons Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 02/04/2017

0

Waltons Κριτικές

10 x 8 Pressure Treated Tongue and Groove Pent ShedΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςStill waiting for shed, unable to comment.

Glass Bubble Solar String LightsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςI have already stated that they are nice and bright.

6 x 4 Waltons Tongue and Groove Apex Wooden ShedΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςStaff problems but shed fine

6 x 6 Walton's Reverse Overlap Apex Wooden ShedΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντος6 x 6 Walton's Reverse Overlap Apex Wooden Shed

5 x 3 Waltons Overlap Wooden Garden Mower StoreΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςperfectly does the job for stroring my wifes childminding toys

4ft x 6ft Waltons Picket Round Top Garden Fence PanelsΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςProduct quality was perfectly acceptable to me.

5 x 7 Waltons Apex Tongue Groove ShedΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςExcellent service, a pleasure to deal with

4.5m x 3.5m Waltons Home Office Director Log CabinΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςSuper quality and fast delivery.

6 x 6 Waltons Honeypot Dutch Barn Wooden PlayhouseΠερισσότερες αξιολογήσεις για αυτό το προϊόνΔείτε τον ιστότοπο του προϊόντοςWell built playhouse, shame there was no door catch supplied

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;