Nice products, good price as bought in the sale. I had issues making the purchase as it wouldn't let me make payment the first few times. My order also took 15 days to be delivered which meant I...
Διαβάστε περισσότερα
Κριτικές προϊόντων
Ημερομηνία αγοράς: 20/04/2020
0
Κοινοποίηση
TC
Trusted Customer
6 years ago
Τι είπε ο Trusted Customer για Blacks:
Great jacket, nice fit and good quality. All delivered on time.
Hello,Thank you for your review.I would like to apologise and thank you for your feedback as ultimately it helps us to improve.Should you require any further assistance in relation to this please do not hesitate to email us on: customercare@blacks.co.uk quoting reference: #10506794 in the subject.Many thanks.Mollie,Blacks Online Review Team
I have contacted Blacks twice regarding free delivery I was offered on 19/4/20 but unable to blame. Blacks are still to get back to me.. poor customer service
Mollie
Blacks
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been refunded for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
Blacks Online Review Team
Ημερομηνία αγοράς: 20/04/2020
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Brilliant service. Ordered Sunday night, bike delivered by Tuesday lunchtime - during lockdown!
Considering it was during lockdown Yawar the rep who sorted my problem
was very efficient at getting back to me and finding a solution for me , I was most
impressed
Κριτικές προϊόντων
Ημερομηνία αγοράς: 18/04/2020
0
Κοινοποίηση
TC
Trusted Customer
6 years ago
Τι είπε ο Trusted Customer για Blacks:
Great Service. Received a text at every stage of delivery. Arrived as ordered and in good condition.
I would give no star if i could.
Emailed numerous times tonbe told its coming but tracking says the courier hasnt even recieved it yet!.
Mollie
Blacks
6 years ago
Hello Danny,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery.
Looking into your account I can see that your order has now been delivered.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
Blacks Online Review Team
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything.
Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything.
Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus