Thank you for taking the time to share your feedback and suggestions about your tour experience.
We’re sorry to hear that you were disappointed with some parts of your tour. We aim to make it very clear on our
website and in the tour notes what is included day-to-day in our itineraries, as well as in our FAQs about what to expect from our tours. We always encourage guests to review this information carefully beforehand, as it helps ensure the tour matches the style of travel they’re looking for.
We’ve reviewed your comments further and we are pleased to confirm that your itinerary and inclusions proceeded as advertised on our website, ensuring you experienced the many highlights of the tour.
We really appreciate your thoughtful suggestions - your idea for the cooking class sounds like a wonderful addition, and your comments about the time spent at some stops have also been noted and passed on to our teams for consideration.
We’ve also responded to your agent via email to address your comments in more detail. Thank you again for sharing your review.