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Art of Travel Κριτικές

Ονομαστική τιμή
Εξαιρετικό

Passionate travel professionals dedicated to providing first class customer service and matching you with your perfect cruise.

Εξυπηρέτηση
4.9
/5

5

4

3

2

1

129

12

1

1

1

144

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 265 κριτικών
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 03/06/2025
Very personal service by all the staff
Helpful and very pleasant manner
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Art of Travel
Art of Travel
1 month ago
Thank you for your 5* review and kind words! We’re thrilled to hear that you found our service to be personal, helpful, and delivered in a pleasant manner. Providing a warm and tailored experience is always our priority. If there’s anything else we can assist you with, please don’t hesitate to reach out.
ML
Mrs T Lapthorne
Liskeard
1 month ago
Ημερομηνία αγοράς: 03/06/2025
Τι είπε ο Mrs T Lapthorne για Art of Travel:
Very good and they are very helpful
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Art of Travel
Art of Travel
1 month ago
Thank you Mr Lapthorne for your positive feedback and 5* review! We’re delighted to hear that you found our team to be very helpful. It’s always our goal to provide excellent service and ensure your travel plans come together seamlessly. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
MH
Mrs J Hughes
BURNTWOOD
1 month ago
Ημερομηνία αγοράς: 03/06/2025
Τι είπε ο Mrs J Hughes για Art of Travel:
Super service and advice.
Super service and advice. My first solo holiday and appreciative of the fantastic advice I received. Thank you x
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Art of Travel
Art of Travel
1 month ago
Thank you Mts Hughes for your kind words and 5-star review! We’re thrilled to hear that you had a great experience planning your first solo holiday with us. Providing fantastic advice and ensuring you feel confident and supported every step of the way is what we strive for. If there’s anything else you need as your trip approaches, don’t hesitate to reach out.
MB
Mr M Beaumont
Newark
1 month ago
Ημερομηνία αγοράς: 01/06/2025
Τι είπε ο Mr M Beaumont για Art of Travel:
Very helpful
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Art of Travel
Art of Travel
1 month ago
Thank you Mr Beaumont for your 5* review! We’re so pleased you found our service helpful. If there’s anything else we can assist you with, don’t hesitate to get in touch. Wishing you a fantastic holiday!
MP
Mr B Parkin
Stourbridge
1 month ago
Ημερομηνία αγοράς: 03/06/2025
Τι είπε ο Mr B Parkin για Art of Travel:
Thankyou Art of Travel
Knowledgeable helpful and informative staff helped easy decision to be made. Did what it said when they said giving confidence.
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Art of Travel
Art of Travel
1 month ago
Thank you for Mr Parkin your kind words and 5* review. We truly appreciate you choosing Art of Travel! We’re delighted to hear that our knowledgeable and helpful team made your decision an easy one. Providing clear and timely information to give you confidence in your booking is exactly what we strive for. If there is anything we can assist with before or after your holiday, please do reach out to us!
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 02/06/2025
Getting worried now
I 'm still waiting for a reply to my email, sent a week ago. Also phoned to report that tapping on the link sent to me to download their app. doesn't work. I was told someone from IT would ring me,...

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Art of Travel
Art of Travel
1 month ago
Thank you for sharing your concerns with us. We’re delighted to have helped you find the perfect cruise and want to assure you that we are fully committed to supporting you every step of the way. After reviewing your comments, we can confirm that your cruise confirmation and payment receipts were emailed to you on 6th June 2026 at 11:07 and 16.07. When you reached out on 24th June at 12:07 PM regarding difficulties with the cruise line’s app, we promptly alerted our Customer Service team. They immediately attempted to contact you at 12:08 PM but were directed to voicemail. In the meantime, we accessed the cruise line’s system on your behalf to assist further. We’re pleased to see that you’ve successfully checked in, completed the health questionnaire, and selected your shore excursions. This is fantastic progress, and we hope it reassures you that your preparations are well on track. During our call today, we were glad to help you download the cruise line’s app and clarify the issue with your email, which had been sent directly to the cruise line rather than to us—explaining why you didn’t receive a response from us earlier. Rest assured, we’re here to support you throughout your pre-cruise and post-cruise journey. Please don’t hesitate to reach out if you need any further assistance!
MG
Mr Grantham
Lincoln
1 month ago
Ημερομηνία αγοράς: 03/06/2025
Τι είπε ο Mr Grantham για Art of Travel:
A better deal than direct with Scenic, Toni was very helpful
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Art of Travel
Art of Travel
1 month ago
Thank you Mr Grantham for your kind 5* review! We’re so pleased to hear that you found a better deal through us than booking directly with Scenic. It’s wonderful to know that Toni’s helpfulness made the experience even better. We are here to assist whenever you need us!
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 02/06/2025
Helpful staff
Always very pleasant and helpful staff who their utmost to help. They always call back or email when they say they will.
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Art of Travel
Art of Travel
1 month ago
Thank you for your thoughtful feedback and 5* review! We’re delighted to hear that you found our team pleasant and helpful, consistently doing their utmost to assist. Reliability is key, and we’re glad to know that our commitment to timely communication has met your expectations. We look forward to helping you plan more memorable trips in the future!
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 01/06/2025
Helpful and friendly staff.
Pleasant staff, who tailored the cruise to our needs and timing.
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Art of Travel
Art of Travel
1 month ago
Thank you for your kind feedback! We’re thrilled to hear that our staff provided a pleasant and friendly experience, tailoring your cruise to suit your preferences and schedule. Ensuring your travel plans align perfectly with your needs is what we aim for. We hope you have a wonderful time on your cruise and look forward to assisting you again in the future!
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 14/05/2025
Efficient
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Art of Travel
Art of Travel
1 month ago
Thank you for your feedback! We’re glad to hear that you found our service efficient. Providing seamless and hassle-free experiences is always our goal. If there’s anything else we can assist you with, don’t hesitate to reach out.
Πληροφορίες για την εταιρεία Art of Travel
Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.
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Abacus House, Caxton Place, Cardiff, Cardiff, CF23 8HA, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Art of Travel
Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.