Real-time hiking trails booking platform and aggregator
Εξυπηρέτηση
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Προϊόν
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1
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βαθμολογίες κατά το προηγούμενο έτος
Afritrails δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 48 κριτικών
BP
Belinda Paetzold
3 years ago
Ημερομηνία αγοράς: 03/08/2021
Τι είπε ο Belinda Paetzold για Afritrails:
Quick response and very helpful. Thanks 😎
Κριτικές προϊόντων
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (1)
0
Κοινοποίηση
CJ
Caitlin Jones
3 years ago
Ημερομηνία αγοράς: 02/08/2021
Τι είπε ο Caitlin Jones για Afritrails:
Such an easy booking system!
0
Κοινοποίηση
GB
Grazyna Boryna
4 years ago
Ημερομηνία αγοράς: 23/02/2021
Τι είπε ο Grazyna Boryna για Afritrails:
Great website to see availability not only of the trail you had in mind but to see what other trails are available. Easy bookings platform, easy payment platform, confirmation sent immediately with...
No issues with the initial booking. But once amendments were required, the planning between the service provider and the 3rd party led to poor and slow communication between the service provider and...
The site doesn’t give enough information about the booking and payment process, you have to pay upfront without a confirmation of your booking, and it was impossible to contact Afritrails...
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Afritrails Customer Service Team
Afritrails
4 years ago
Thank you for the review and feedback! We are sorry to hear you found our communication to be an issue. As mentioned on our calls it was a long weekend where the service providers were not reachable. We passed on the information to our customer service team and we have since rectified this issue for any public holidays in the future. I do hope you will give us another chance to prove this to you. The Afritrails Team
From start to finish, The process of booking to checking in/ out of the otter trail was seamless. Thanks for the great service!
Κριτικές προϊόντων
0
Κοινοποίηση
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 15/03/2021
My booking with Afritrails was a tedious process where I needed to follow up before information was provided to me. When I was offered an expected reply time (by close of business) this was not done....
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Κριτικές προϊόντων
Afritrails Customer Service Team
Afritrails
4 years ago
Thank you for the review and feedback! We are so happy to hear that you enjoyed your whole experience. We have passed your comments on to the team to rectify and organisation issues at the trail. Looking forward to assisting you again soon. The Afritrails Team
0
Κοινοποίηση
SS
Sean Sandham
4 years ago
Ημερομηνία αγοράς: 24/02/2021
Τι είπε ο Sean Sandham για Afritrails:
Èverything was arranged and additional information provided. Trail was amazing.
Κριτικές προϊόντων
Afritrails Customer Service Team
Afritrails
4 years ago
Thank you for the wonderful review! We are so glad to hear that you enjoyed your whole experience. We have passed your positive comments on to the team. Looking forward to assisting you again soon. The Afritrails Team
The Cadeau trail has the 5 start rating. The hosts were amazing, the scenery and trails stunning. We will definitely be going back again.
Afritrails had some confusion with our booking for the otter...
Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.
