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Εξυπηρέτηση
4.3
/5

5

4

3

2

1

3,358

795

334

183

454

5,124

βαθμολογίες κατά το προηγούμενο έτος

Hotels.com US δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 941,071 κριτικών
MK
Michael Kane
8 months ago
Ημερομηνία αγοράς: 31/10/2024
Τι είπε ο Michael Kane για Hotels.com US:
Easy to understand and book
The website was clear and easy to understand. I would highly recommend it. My only issue was that I booked a room then realized it was nonrefundable so had to go back and rebook a fully refundable...

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Αξιόπιστος πελάτης
8 months ago
Ημερομηνία αγοράς: 01/11/2024
For this booking there were plenty of good options near by our final destination which made it great.
Αξιόπιστος πελάτης
8 months ago
Ημερομηνία αγοράς: 01/11/2024
user friendly and efficient
Very easy and fast to navigate, compare, make a decision and purchase in one quick sitting.
DC
David Childs
8 months ago
Ημερομηνία αγοράς: 01/11/2024
Τι είπε ο David Childs για Hotels.com US:
It was okay
SB
Scott Bosso
8 months ago
Ημερομηνία αγοράς: 01/11/2024
Τι είπε ο Scott Bosso για Hotels.com US:
Very simple and good information provided when making comparisons.
Made it simple and concise.
Αξιόπιστος πελάτης
8 months ago
Ημερομηνία αγοράς: 31/10/2024
easy, convenient, map view.
CU
Custo
8 months ago
Ημερομηνία αγοράς: 01/11/2024
Τι είπε ο Custo για Hotels.com US:
I will never do business again with Hotels.com
A family emergency forced me to cancel less than 6 hours after booking. Hotels.com said I could not get refunded even though your policy is to refund if cancelation is within 24 hours. Hotels.com...

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GB
Gary Burgi
8 months ago
Ημερομηνία αγοράς: 29/10/2024
Τι είπε ο Gary Burgi για Hotels.com US:
Easy scheduling
Easy Peasy to schedule my stay after a Purdue basketball game. I have the app and it is the easiest way to arrange stays during trips.
SS
Sidney Schmitz
8 months ago
Ημερομηνία αγοράς: 29/10/2024
Τι είπε ο Sidney Schmitz για Hotels.com US:
Having to pay insurance to secure my reservation is maddening… if I’m paying hotels.com to book my room for no free cancellation then I should at least be assured I will have a room! How am I...

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Αξιόπιστος πελάτης
8 months ago
Ημερομηνία αγοράς: 29/10/2024
Everything was efficient and accurate.
Πληροφορίες για την εταιρεία Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States
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Πληροφορίες για την εταιρεία Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent