Beautiful lights - purchased several times . Excellent service and would highly recommend . Someone even at he the end of a phone if advise needed !
Xmas Direct
XmasDirect
3 years ago
Hello Anne, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your order. Wishing you a Merry Christmas when it comes!
Product arrived in good condition and was as stated. The tip about changing the bulbs into your own holders was very useful and made sure the bulbs fitted my set of lights.
Xmas Direct
XmasDirect
3 years ago
Hello Tom, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your order. Wishing you a very Merry Christmas when it comes :)
Hello Jo, thank you for leaving us a review. We are so pleased to hear you are happy with your garland. Wishing you a Merry Christmas.
Produktbewertungen
Kaufdatum: 13/12/2022
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John Earthey
Von Feefo verifiziert
3 years ago
Das sagte John Earthey über XmasDirect:
Great customer service ! Ordered set of tree lights which were dispatched to me in Buckinghamshire. I was able to track the shipment on the carriers app all the way to their hub in Dunstable. Then...
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Xmas Direct
XmasDirect
3 years ago
Hello John, thank you for sharing your feedback with us. We're so pleased to hear you received your lights so quickly after an issue with the courier. We hope you love your lights and wish you a very Merry Christmas when it comes.
Nice website, lovely range, arrived very quickly even during the strikes and christmas rush.
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your order and that it arrived so quickly! Wishing you a very Merry Christmas.
Ordered product on 9th December and at 2pm 16th December still no product
Xmas Direct
XmasDirect
3 years ago
Hello Steven, thank you for taking the time to leave us feedback. We are very sorry to hear you have not yet received your order, as you are probably aware this is due to postal strikes which are currently causing delays across the whole courier network. This is completely out with our control and we are trying our absolute best to get parcels out to customers on time. Upon checkout on our website there is a message above the 'proceed to checkout' button where we explain that delivery times are less reliable than usual. This is also highlighted again in your order confirmation. Upon tracking your parcel, I can see this is currently at your local depot and is now due for delivery today.
SD
Steven Dodds
3 years ago
The delivery has still not been received as I have checked the post today the 20th December. These were replacement bulbs I ordered and to be honest IF I ever receive them it will be too late. My suspicion is the package has gone missing so as you have failed to deliver what I ordered and paid for I will be getting a refund from my credit card company
Xmas Direct
XmasDirect
3 years ago
Thank you for your response. I'm very sorry to hear you have still not received your order, the ongoing postal strikes are severely effecting deliveries at the moment, therefor we cannot guarantee delivery within our usual timeframe due to this. I do agree that this seems longer than usual, please can you contact us at info@xmasdirect.co.uk and one of the team can investigate further.
Produktbewertungen
Kaufdatum: 09/12/2022
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ANGIE PICKERSGILL
Von Feefo verifiziert
3 years ago
Das sagte ANGIE PICKERSGILL über XmasDirect:
fantastic friendly service and very helpful. Would definitely recommend and use again. Thank you for all the advice on the lights they look fabulous on our tree.
Xmas Direct
XmasDirect
3 years ago
Hello Angie, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your order. Wishing you a Merry Christmas.
Produktbewertungen
Kaufdatum: 13/12/2022
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
I have bought from Christmas Direct in the past and have always found their service to be efficient. I will continue to use them for my Christmas supplies of baubles and lights not to mention spare...
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Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your order. Wishing you a Merry Christmas.
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