Easy to use, always found exactly what I'm looking for. Great site thanx
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Vertrauenswürdiger Kunde
11 years ago
Prefer the older version.
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Vertrauenswürdiger Kunde
11 years ago
Booked a room then later found out that it was overbooked and now I have…
Booked a room then later found out that it was overbooked and now I have nowhere for my family to stay in Hervey Bay when we need to be there.
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear about the issues you had with your reservation. As soon as customers book online, we immediately send through the reservation details to the property via our secure online system. If a hotel fails to confirm your reservation, our team gets in contact with them immediately to ensure the reservation was received and confirmed. We will pass on your feedback for investigation.
Thank you again for sending through your feedback as this helps us to ensure we’re aware of hotels who may not be honouring confirmed reservations. If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
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Vertrauenswürdiger Kunde
11 years ago
Had never used this service before and found it easy to make booking. Sadly had…
Had never used this service before and found it easy to make booking. Sadly had to cancel by phone, but customer service lady was very helpful and friendly.
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Vertrauenswürdiger Kunde
11 years ago
I tried yesterday to change an existing booking, was on the phone with wotif for an…
I tried yesterday to change an existing booking, was on the phone with wotif for an hour until the call got disconnected.
I tried again today and the same happened, the call was disconnected twice...
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Wotif Australia
Wotif
11 years ago
We’re really sorry to hear that our level of service didn’t meet expectations. I’ve shared your feedback with our priority escalation team, and someone will get in contact as soon as possible.
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Vertrauenswürdiger Kunde
11 years ago
It would be excellent if the address of the hotel was in the front picture
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Vertrauenswürdiger Kunde
11 years ago
Once again the location of the hotel is fantastic and its a great place to…
Once again the location of the hotel is fantastic and its a great place to stay for a night out.
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Vertrauenswürdiger Kunde
11 years ago
always great & safe to book through
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Vertrauenswürdiger Kunde
11 years ago
happy with new format also the option of pay on arrival if that suits
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
