Hi, thank you for leaving a review about your order - I'm sorry if you were slightly let down by it. I hope that we can do better for you in the future.
Kind regards,
Christian
Hi. Thank you for your message, and I’m really sorry for the frustration this delay has caused.
We actually emailed you on the 20th and again today, so I hope those messages have now reached you. If you haven’t seen them yet, you may wish to check your spam or junk folders, just in case they were filtered there by mistake. As you’ve let us know that the item still hasn’t arrived despite being dispatched and charged on 10/11/25, we’ve now issued a refund in line with your request. Sally
Kaufdatum: 06/11/2025
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Mr S Howard
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GBR
10 months ago
Das sagte Mr S Howard über The Westminster Collection:
1st class company, so friendly on the phone and willing to help at every step of your order.
Sally
The Westminster Collection
10 months ago
Hi, Thank you so much for your lovely feedback. It’s wonderful to hear that you’ve found our team friendly and helpful throughout your order — that really means a lot to us. We’re here to support you, so if there’s ever anything more we can do, please don’t hesitate to get in touch. Sally
Produktbewertungen
Kaufdatum: 30/10/2025
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Vertrauenswürdiger Kunde
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10 months ago
I have used Westminster collection for a while now and have always found them to be accurate about what I’m buying and about the description of the product
They are also very informative about when...
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Sally
The Westminster Collection
10 months ago
Hello. Thank you so much for your kind words. It’s great to hear that you’ve had such positive experiences with us and that our product information and delivery updates have been clear and reliable for you.
We value your ongoing support, and if there’s ever anything more we can help you with, we’re always here. Sally
Very good service from them always great service and great customer care
Sally
The Westminster Collection
10 months ago
Hi. Thank you for your lovely feedback. It’s wonderful to hear that you’ve consistently received great service and felt well looked after — that really means a lot to us. Sally
Hi. Thank you for your lovely review. We’re so pleased to hear you’re enjoying your Robin coin – it’s great to know the vibrant colours really stood out for you.
We appreciate you taking the time to share your feedback, and if there’s anything else you’d like help with, we’re always here to support you. Sally
I done all my purchases at Westminster until they hit me a ban on purchasing their £20 bundles saying I was only allowed 9 bundles,,,,, nowhere did I see it in writing that all purchasers were only...
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Sally
The Westminster Collection
10 months ago
Hi. Thank you for taking the time to share your feedback. I’m truly sorry to hear about your disappointment — it’s completely understandable to feel let down in that situation. We never want any of our customers to feel confused or restricted, and I appreciate how frustrating it must have been to encounter a limit you weren’t aware of.
Purchase limits are displayed on the website and on our adverts and are put in place to ensure fairness for all collectors. Your experience matters, and I’m sorry that we have let you down. If you do need any further help with future orders, please let us know. Sally
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
