All good everything went well no problems with anything
Sally
The Westminster Collection
9 months ago
Hi, Thank you for taking the time to leave your feedback. It is lovely to hear that everything went smoothly for you. It’s always our aim to make the whole experience simple and trouble-free. Sally
Brilliant service the package was excellent. Was informed when it would arrive and it was spot on. Many thanks to you all for the information of delivery.
Sally
The Westminster Collection
9 months ago
Hi. Thank you so much for your lovely feedback. I’m really pleased to hear that you received excellent service and that your package arrived exactly as expected. It’s great to know the delivery updates were helpful — the team works hard to keep everything clear and on time. Sally
You are always polites when speaking on the telephone and your explanation of certain coins is thorough
Sally
The Westminster Collection
9 months ago
Hi Thank you so much for your kind comments. I’m really pleased to hear that you find our telephone conversations polite and that my explanations are helpful. It means a lot to know that the time we take to talk through certain coins makes a positive difference to your experience. :) Sally
Fast and efficient service although i feel that prices are a little on the high side
Sally
The Westminster Collection
9 months ago
Hi. Thank you for your feedback — I’m really pleased to hear that you found our service fast and efficient. I also appreciate you sharing your thoughts on the pricing. We understand that value is important, and we aim to balance fair prices with the quality, authenticity, and presentation of our pieces, including items like the Alexander Graham Bell £2 coin with display card. Thank you Sally
Produktbewertungen
Kaufdatum: 12/11/2025
0
Teilen
MS
Mr R Spinks
Von Feefo verifiziert
GBR
9 months ago
Das sagte Mr R Spinks über The Westminster Collection:
I haven’t received item. Ordered 11.11.25, I was advised that it was dispatched on 13.11.25. Not received, advised to wait until 27.11.25 to initiate contact with customer service. I have sent email...
Mehr Info
Sally
The Westminster Collection
9 months ago
Hi. I'm sorry to hear this. I have emailed you directly today regarding this matter and I look forward to hearing back from you so we can get this matter resolved for you. Sally
Produktbewertungen
Kaufdatum: 11/11/2025
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
9 months ago
sorry no
Produktbewertungen
Sally
The Westminster Collection
9 months ago
Hi. Thank you for taking the time to share your feedback. I’m really sorry to hear that the Christmas Robin Commemorative wasn’t what you were expecting. We never want our customers to feel disappointed. If you’d like to look at an alternative or discuss a return or exchange, please let us know directly — we’d be more than happy to help make this right for you. Sally
Kaufdatum: 12/11/2025
0
Teilen
ML
Mrs W Lea
Von Feefo verifiziert
GBR
9 months ago
Das sagte Mrs W Lea über The Westminster Collection:
It was second to none lots of information on how to further the collection in the future can't fault the process I am already looking into different collections aswell so it's all good thank you 😊
Sally
The Westminster Collection
9 months ago
Hi. Thank you for sharing such lovely feedback. I’m really pleased to hear your husband is happy and that the experience felt second to none. It’s great to know the information provided has helped inspire future additions to your collection too. We’re delighted the whole process worked well for you, and if you’d like any guidance as you explore other collections, we’re always here to help. Thank you again 😊 Sally
Produktbewertungen
Kaufdatum: 05/11/2025
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
9 months ago
The service was very professional and polite when I ordered the pin badge
Sally
The Westminster Collection
9 months ago
Hi. Thank you so much for your kind feedback. I’m delighted to hear that you found our service professional and polite when ordering your pin badge. We truly appreciate you taking the time to share this, and we’re always here if you need any further support. Sally
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
