I would buy from them again definitely. Very helpful. All bookings went smoothly and we all enjoyed our break to IOM.
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Trusted Customer
Von Feefo verifiziert
staffordshire
9 years ago
Das sagte Trusted Customer über Visit IOM:
the service was great the only thing wrong. they never sent me a ticket and ime sailing on the 18th september
Darrel Tinnion
Visit IOM
9 years ago
Thanks for your feedback and for your time on the phone today.
As discussed, your email confirmation will act as your ticket to check-in for both your outward and return sailing.
We wish you a very pleasant trip and very much hope to be of help with your travel plans in the future.
Regards
Darrel
Visit IOM
TC
Trusted Customer
9 years ago
dear Darrel
could you possibly send me another e.mail of my ferry booking .
so i can print it off only i must have deleted my first one
many thanks
vera rogers
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
9 years ago
Beware! Full payment taken immediately
The page stated 'book now pay £50 deposit' but they have taken the full amount - over £800 from my account! I wasn't expecting that, the holiday is booked for the end of August 2018 and I thought I...
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Darrel Tinnion
Visit IOM
9 years ago
Thank you for sharing your feedback, and for your time on the phone this afternoon.
As discussed, we have refunded the full amount of your first booking and made a second booking with the deposit option applied. Your balance will now be due in July 2018 and you should have received a new confirmation with the balance due date.
We believe the deposit option might not have been selected on the payment page which had resulted in full payment being taken at the time of booking. On the back of your feedback, we will make the necessary changes to make the deposit option clearer.
Thank you again for leaving your feedback and for your time on the phone.
Best regards
Darrel
Visit IOM
Vertrauenswürdiger Kunde
9 years ago
Wow! So impressed with the response to my feedback. Excellent customer service, thank you so much Darrel for your time. I've changed my rating to ⭐️⭐️⭐️⭐️⭐️ Will def use this site for booking in the future and highly recommend it. The error was totally mine, I didn't notice the box to tick for deposit only and Darrel immediately refunded the full amount and rebooked it for me. Couldn't be happier, thank you.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
9 years ago
Raskt svar.
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Trusted Customer
Von Feefo verifiziert
9 years ago
Das sagte Trusted Customer über Visit IOM:
Forthcoming visit
Booking all seemed to go smoothly and looking forward to our visit.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
9 years ago
Pie and Mash train great value and fun for the money
Only on the pie and mash run and excellent
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Trusted Customer
Von Feefo verifiziert
Birmingham
9 years ago
Hochgeladene Medien
Alle Medien anzeigen – (5)
Das sagte Trusted Customer über Visit IOM:
Lovely trip, very informative
The tour was very good, yes I will use them next time we are on the island.
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Trusted Customer
Von Feefo verifiziert
Fife
9 years ago
Das sagte Trusted Customer über Visit IOM:
Fantastic Service
Jamie was absolutely fantastic and did his best to find the package we needed. I will definitely use the service again.
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Trusted Customer
Von Feefo verifiziert
9 years ago
Das sagte Trusted Customer über Visit IOM:
Helpful
The accomodation/dates I chose was not available. They took the effort to locate a suitable alternative. Very friendly and efficient service.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
