Thank you so much for our 5* review.
If we can help in anyway, please let us know.
The Muddy Paws Team
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Susan Frood
Von Feefo verifiziert
Barnham
11 months ago
Das sagte Susan Frood über Muddy Paws:
Muddy paws is new to me as I have only dealt with thier previous partners.
Ben
Muddy Paws
11 months ago
Thank you for our 5* Review.
We are here to help if you need us in anyway.
Kind regards
Muddy Paws Team
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Andrew Hall
Von Feefo verifiziert
Bristol
11 months ago
Das sagte Andrew Hall über Muddy Paws:
Poor claims service
Made a small claim before renewing, 3 weeks on and not processed so made contact to cs. Gave permission for my wife to phone and discuss as I am away working. Then when wife phoned they would not...
Mehr Info
Ben
Muddy Paws
11 months ago
Dear Mr Hall
Thank you for your feedback and we are very sorry to hear that your claim has not been processed in line with your expectations. This is most unusual and we have contacted you directly to get this issue resolved as a priority.
Kind regards
Muddy Paws Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Confidence
It was easy to re insure and meets.my dogs needs x it also gives me reassurance if she has a problem x they also usually work direct with my vet
Ben
Muddy Paws
1 year ago
Thank you for our 5* review.
It is great to hear you have found things straight forward along with providing you the peace of mind you need.
Kind regards
Muddy Paws Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Very impressed with customer service, Top marks!
I have found the service excellent, can actually speak to people who are extremely helpful and friendly. Had no problem when making a claim.
Ben
Muddy Paws
1 year ago
Thank you so much for your feedback.
If we can help further in anyway, please do let us know.
Kind regards
Muddy Paws Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
As described
Good service item as described
Ben
Muddy Paws
1 year ago
Thank you for our 5* Review!
If we can help further in anyway, please let us know.
Muddy Paws Team
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Joe
Von Feefo verifiziert
Birmingham
1 year ago
Das sagte Joe über Muddy Paws:
Great Service
Claim paid quickly and without fuss, would highly recommend!
Ben
Muddy Paws
1 year ago
Thank you for our 5* review.
We are thrilled you found the claims process straight forward. We are here to help if you need us again.
Muddy Paws Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 years ago
Wound not recommend
Absolutely shocking, I pay every month to be told they won't cover my dog even tho I have a contract and there happy to take my money
Ben
Muddy Paws
2 years ago
Hi there,
We are very sorry to hear that you are not happy with our service. We would very much like to take action on this to understand if we can help you. Please contact us on 0121 3088685 or email us at admin@vetsmedicover.co.uk where we will be happy to help.
Kind regards
VMC Team
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June Enstone
Von Feefo verifiziert
Watford
2 years ago
Das sagte June Enstone über Muddy Paws:
My dog Aiyana was seen on time and vet Holly was very caring kind and patient
Admin
Muddy Paws
2 years ago
Thank you for your 5* review, please do not hesitate to contact the Team if we can be of any assistance in future, kind regards VetsMediCover
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 years ago
So friendly, easy snd informative
Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are very happy to hear we are friendly and informative and that you find our Policy easy. We do hope you do not need us too soon but please do contact us if we can be of any assistance in future, kind regards VetsMediCover
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Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
