They sold me a trip, that was ok. Then they sold me a 2 for 1 coupon and said it would very likely be able to be applied on the trip I bought. The next day I found it could not. Pinged off as led to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry you feel you have had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.
Kent was an excellent consultant. He gave me options, the time to consider these options and understood my requirements. I will be travelling again.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review; we appreciate your time and will certainly let Kent know of your comments. We look forward to booking you again in the future.
Kaufdatum: 29/10/2019
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RE
Ralph Easton
Von Feefo verifiziert
6 years ago
Das sagte Ralph Easton über Cruise Megastore /Travel Megastore:
Thank you for your feedback, we appreciate your time.
Kaufdatum: 23/10/2019
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
6 years ago
Although I had a beginner (Linda) she was most helpful. Asked her supervisor for advise.
I also have a problem with the mobile service and she rang me back twice.
I would recommend your company to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
Kaufdatum: 25/10/2019
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AP
Allan Pukallus
Von Feefo verifiziert
6 years ago
Das sagte Allan Pukallus über Cruise Megastore /Travel Megastore:
Easy website to navigate spoke to the girls the next day to to confirm booking very helpful
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.
Kaufdatum: 28/10/2019
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SF
Suzanne Fyffe
Von Feefo verifiziert
Melbourne
6 years ago
Das sagte Suzanne Fyffe über Cruise Megastore /Travel Megastore:
The operator Louisa was excellent, considering i left a message a few weeks ago and someone rang me back i told them what i was looking for and they said they would check but i never heard anything...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon. We will certainly let Louisa know of your comments and we can’t wait to help you book your next holiday!
Kaufdatum: 25/10/2019
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PB
Peter Bracko
Von Feefo verifiziert
6 years ago
Das sagte Peter Bracko über Cruise Megastore /Travel Megastore:
Pleasant staff easy to deal with
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
Kaufdatum: 26/10/2019
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AM
Adele Mavity
Von Feefo verifiziert
6 years ago
Das sagte Adele Mavity über Cruise Megastore /Travel Megastore:
Very good clear understanding step by step
Happy customer
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.
Kaufdatum: 12/10/2019
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LH
Lisa Hawe
Von Feefo verifiziert
6 years ago
Das sagte Lisa Hawe über Cruise Megastore /Travel Megastore:
Was promised a brochure would be sent out....
Here it is 4 weeks out
Can't find my details...don't know what's happening
Don't know if i have a room allocated
Etc etc etc
No contact since they took...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to provide your feedback. Please be assured we will have somebody contact you shortly regarding your upcoming trip.
LH
Lisa Hawe
6 years ago
It is 13 days out and still no contact to confirm room or port etc
Want to know can i add a person to the room
Kaufdatum: 16/08/2019
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NP
Noor Parker
Von Feefo verifiziert
6 years ago
Das sagte Noor Parker über Cruise Megastore /Travel Megastore:
Excellent service
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to rate your experience.
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.