Merchant Logo

Thompson & Morgan Bewertung

Bewertet
Hervorragend

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Produkt
4.1
/5

5

4

3

2

1

4,244

1,028

555

351

550

6,728

Bewertungen im vergangenen Jahr

Alle 99,994 Bewertungen anzeigen
JC
John Crawley
6 years ago
Das sagte John Crawley über Thompson & Morgan:
Plants well packed and secure and in reasonable condition on arrival.
Merchant Logo
Faye
Thompson & Morgan
6 years ago
That's great to hear, glad you were happy with what you received. ~ Regards Faye
Produktbewertungen

Kaufdatum: 28/06/2017
0
Teilen
CD
Craig Duncan
6 years ago
Das sagte Craig Duncan über Thompson & Morgan:
The main plants purchased so far have been excellent. The much cheaper ones have so far not been the best quality although I guess that is why they are so cheap. Wick delivery and able to track which
...
Alle lesen
Merchant Logo
Steve
Thompson & Morgan
6 years ago
Thank you for the comments, we are very glad that you are happy with our service. We strive to send out all orders as quick as possible. Regards Steve
Produktbewertungen

Kaufdatum: 30/06/2017
0
Teilen
Vertrauenswürdiger Kunde
6 years ago
Great delivery, all in good order and really well packaged , would use them again
Merchant Logo
Steve
Thompson & Morgan
6 years ago
Thank you for the feedback. We aim to provide an excellent service every time. We design our packaging to ensure plants arrive in prime condition. Happy gardening, Steve
Produktbewertungen

Kaufdatum: 28/06/2017
0
Teilen
JT
Janet Taylor
6 years ago
Das sagte Janet Taylor über Thompson & Morgan:
All the plants that you sent to me, arrived dead
Merchant Logo
Steve
Thompson & Morgan
6 years ago
I am very sorry that you received plants that were not up to our normal standards. I can see that you already made contact with us and you are set to receive a replacement set of lavender in September. If you have any other issues do not hesitate to contact us and we will be happy to rectify them. Warm wishes, Steve
Produktbewertungen

Kaufdatum: 04/07/2017
0
Teilen
AC
Adrian Corry
6 years ago
Das sagte Adrian Corry über Thompson & Morgan:
Great company
Merchant Logo
Steve
Thompson & Morgan
6 years ago
Thanks for the comment. We aim to provide an excellent service with excellent products for many years to come. Regards, Steve
Kaufdatum: 27/06/2017
0
Teilen
JM
Jane Matthews
6 years ago
Das sagte Jane Matthews über Thompson & Morgan:
well all the plants survived except one - i treated them all the same. I kept them watered in my conservatory until the weekend but one had died.
Merchant Logo
Steve
Thompson & Morgan
6 years ago
Thank you for the feedback, I apologise that this has been the case. We advise that if there are any problems with your plants do get in contact and we will be happy to help. Kind regards, Steve
Kaufdatum: 27/06/2017
0
Teilen
SH
Stephen Heleniak
Altofts
6 years ago
Das sagte Stephen Heleniak über Thompson & Morgan:
I purchased garden ready plants from T&M , sadly when they arrived 25% were in a pooor state , there were covered in tiny flies and were badly damaged and dying , I contacted T&M and unfortunately the
...
Alle lesen
Merchant Logo
Ryan B
Thompson & Morgan
6 years ago
Thank you for your review. I am very sorry to hear that this has happened. I have checked your order and I can see that your refund has been processed successfully, so you will be seeing this on your statement. If there is anything else at all, please do feel free to get in touch. We are always happy to help. Kind regards, Ryan
SH
Stephen Heleniak
6 years ago
A big high five to all at T&M , my statement arrived today and true to their word I was reimbursed for the unusable garden ready plants and doing so revived my faith in T&M , looking forward to further dealings with you 👍 Thank you.
Merchant Logo
Faye
Thompson & Morgan
6 years ago
That's great to hear, we are very pleased your query has now been resolved :) ~ Regards Faye
Produktbewertungen

Kaufdatum: 29/06/2017
0
Teilen
AH
Andrew Hopwood
6 years ago
Das sagte Andrew Hopwood über Thompson & Morgan:
one item cancelled more than a week after ordering due to being out of stock (disappointing that I was allowed to order it), and was refused the possibility of swapping it for another (so would have t
...
Alle lesen
Merchant Logo
Ryan J
Thompson & Morgan
6 years ago
Good Afternoon, 

I am sorry to hear of the issues you have had while using us. I will pass your feedback to the relevant despatch team. I am happy to hear the quality of your plants have been good despite the extended travel time, this is something we will investigate. 

I have also sent you an email regarding the cancelled item from this order. 

Kind Regards, 

Ryan


Produktbewertungen

Kaufdatum: 30/06/2017
0
Teilen
PM
Peter Martin
6 years ago
Das sagte Peter Martin über Thompson & Morgan:
Fast and efficient service
Merchant Logo
Ryan J
Thompson & Morgan
6 years ago
Hello, 

Thank you for your positive feedback! I will pass your lovely comments to the team :) 

Ryan 
Kaufdatum: 28/06/2017
0
Teilen
ML
Mary Lewis
6 years ago
Das sagte Mary Lewis über Thompson & Morgan:
I have bought from Thompson and Morgan for many years and always receive prompt service.
Merchant Logo
Ryan J
Thompson & Morgan
6 years ago
Good Morning, 

We are happy to hear you have always valued our service and may we continue for many years to come :) 

Thanks
Ryan J
Kaufdatum: 27/06/2017
0
Teilen
Über Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
Alle lesen
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
Award

Feefo Trusted Service Awards

Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.

Warum kann man Feefo-Bewertungen vertrauen?

Über Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.