Therapeutic Pillow Bewertung

Hi there, Thank you for your feedback—we really appreciate you taking the time to share your experience. We're glad to hear the product was initially comfortable, but we're sorry it didn’t maintain that comfort over longer periods. Your comments about the deflation are important to us, and we’ll be looking into this further. If you'd like to reach out to our team at support@pillows.com.au, we’d be happy to discuss possible solutions or alternatives. Thank you again for your honest review—it helps us improve. Kind thanks, Jo

Hi there, Thank you so much for your kind words! We're delighted to hear how well the heat pack is performing for you—and that it’s outlasting others you’ve tried. It's great to know the heat retention and quality are standing out. We truly appreciate your recommendation and support—it means a lot to us! Kind thanks, Jo

Hi there, Thank you so much for your kind words! We're so pleased to hear the lumbar roll is working perfectly for your mother’s wheelchair. It’s great to know you were happy with our service and speedy delivery. We truly appreciate your support—thank you for choosing us! Kind thanks, Jo

Hi there, Thank you so much for your continued support! We're thrilled to hear that you're enjoying your second latex pillow and that it's providing the neck support and cool comfort you were looking for. It means a lot to us to have returning customers like you—thank you again! Kind thanks, Jo

Hi there, Thank you so much for sharing your experience. We're truly glad to hear that the Complete Sleeprrr Pillow - Gel pillow has helped ease your neck pain and headaches—it’s wonderful to know it’s making a real difference for you after trying so many others. Your comfort and well-being means a lot to us, and we really appreciate your feedback and support! Kind thanks, Jo

Hi there, Thank you so much for your lovely review! We're so glad to hear the Complete Sleeprrr Pillow - Deluxe Traditional Firm pillow has been helpful for your neck and that you’ve found it worth the investment—even with that initial adjustment period. It means a lot to us that this is your third pillow and that you continue to recommend us. We're also happy to hear you’ve been pleased with our communication, service, and packaging. Thank you again for your continued support—it’s truly appreciated! 🌼 Kind thanks, Jo

Hi there, Thank you so much for your lovely feedback! We’re absolutely thrilled to hear the travel pillow made such a difference for your mum during long car trips—it’s so rewarding to know it’s helping her stay comfortable and supported. We truly appreciate your recommendation and your continued support as a returning customer. It means a lot to us that you've had a great experience with our service and packaging as well. Thank you again for your kind words! Kind thanks, Jo

Hi there, Thank you for your honest feedback and for being a returning customer over the years. We’re sorry to hear the smell has taken longer to dissipate this time around. You’re right—temperature and season can affect how long the smell may take to dissipate, so cooler winter air might slow the process. We recommend airing the pillow in a well-ventilated room and out of direct sunlight for a few days, if possible, which often helps reduce the smell faster. Please don’t hesitate to reach out if you have any concerns or need further assistance—we’re here to help! Thanks again for your continued support. Kind thanks, Jo

Hi there, Thank you so much for sharing your experience! We're truly delighted to hear that the pillow has made such a positive impact on your headaches, pain, and sleep quality. It means a lot to us that it has exceeded your expectations and that you feel grateful to have found it. Your strong recommendation means the world—thank you for trusting us with your comfort and well-being! Kind thanks, Jo

Hi there, Thank you for your great feedback! We're happy to hear the heat pack fits well and is convenient to heat in a regular microwave. You make a good point about cooler weather affecting how quickly it cools—we appreciate you sharing that insight. If you ever need tips on reheating or want to explore other sizes, just let us know. Thanks again for your support! Kind thanks, Jo

Hi there, Thank you for your thoughtful review! We're glad to hear the heat pack fits well and heats evenly in your microwave without that unpleasant cooked smell. It’s great to know you find the price reasonable and competitive as well. We appreciate your support and hope the heat pack continues to provide you comfort! Kind thanks, Jo

Hi there, Thank you so much for sharing your experience! We're thrilled to hear that your neck pain, headaches, and backache have significantly improved. It means a lot to us that you find the pillow worth it. Wishing you continued comfort and relief! Kind thanks, Jo