Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
Bewertungen im vergangenen Jahr
Alle 269,282 Bewertungen anzeigen
MB
Margaret Bunting
Von Feefo verifiziert
GBR
10 months ago
Das sagte Margaret Bunting über The Works:
Most of the time they have everything they have
0
Teilen
AW
Anne Wilkey
Von Feefo verifiziert
10 months ago
0
Teilen
PD
PAM D
Von Feefo verifiziert
GBR
10 months ago
Das sagte PAM D über The Works:
Excellent company
Always a good variety of books to choose from at competitive prices.
Delivery is excellent.
0
Teilen
CF
Christine Finney
Von Feefo verifiziert
GBR
10 months ago
Das sagte Christine Finney über The Works:
Sorted
The first set of books I ordered didn't arrive but after emailing the works they were quick to sort out the problem and send out more
0
Teilen
JW
Jane Wade
Von Feefo verifiziert
GBR
10 months ago
Das sagte Jane Wade über The Works:
Perfect order
Placed the order and it was promptly delivered. All products were in stock and really reasonable prices. Descriptions of items were provided so made it easier when shopping for products. Also liked...
Mehr Info
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
10 months ago
Dreadful delivery service
Ordering was straightforward but delivery was extremely slow and I had to contact the works to chase my order.
This is the second time I’ve ordered from them and delivery was just as poor as the...
Mehr Info
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
10 months ago
Poor customer service and none delivery
Service very poor had to cancel order in the end as didnt arrive was told it was a warehouse problem after patiently waiting over the 10 working days for the delivery and to re order as customer...
Mehr Info
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
10 months ago
AVOID
The Works is facing a significant, long-standing problem with deliveries. They are deliberately not making this clear to customers, and are instead still promising delivery within 10 working days. I...
Mehr Info
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you cancelled your online order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
10 months ago
0
Teilen
AN
Alison Newlands
Von Feefo verifiziert
10 months ago
Das sagte Alison Newlands über The Works:
No delivery
Order not received
Donna Smith
The Works
9 months ago
Good Afternoon,
Thank you for your feedback.
I'm very sorry to hear that you have not received your order.
Our records show that this order was delivered by Evri on the 9th of October.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards.
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.